Family Guide

About The Panther Families Association

The mission of the Panther Families Association is to build collaborative partnerships between parents, families and UWM for the common goal of student learning, personal growth and development, student success and engagement with the institution.

You can get involved with the Panther Family Association and its resources and events in a number of ways.

Chapman 180B • 414-251-7276 • panther-families@uwm.edu

Panther Family Guide

The Panther Family Guide is edited and maintained by the Panther Family Association as a key resource for all Panther families.

The online format allows for direct links to campus offices, resources and information as well as the ability to update regularly. The guide is a great companion as you assist your student in navigating their experience on the UWM campus.

If you notice out of date information, please alert us by emailing the Panther Family Association.

If you represent a department at UWM that would like to have its resources added, please email the Panther Family Association with updated information.

Academic Advising and Success Coaching

Campus advisors work with students on academic planning within their major within the student’s school, college, or unit. Success coaches work with students on strategies for success and navigating college life. Due to the COVID-19 pandemic, advisors and coaches are working from their homes, meeting with students by phone and online meeting platforms like Microsoft Teams. Advisors and coaches use our Navigate platform to arrange appointments with students currently assigned to them. If an advisor is not yet assigned to your student, they can make an appointment using the following contact information.

If your student will be a new Freshman starting in 2021, they will connect with their Academic Advisor as part of their Orientation experience. It’s a good idea to help them work on a list of questions in advance so they can get the most out of their Orientation Advising appointment

Academic Advising

School/College/Unit Contact Email Phone Number Office Location
College of Engineering & Applied Science ceas-adv@uwm.edu (414) 229-4667 EMS E386
College of Health Sciences chs-info@uwm.edu (414) 229-2758 NWQ B Room 6451
College of Letters & Science lsadvising@uwm.edu (414) 229-4654 Holton 142
College of Nursing uwmnurse@uwm.edu (414) 229-5047 Cunningham 135
Helen Bader School of Social Welfare hbssw@uwm.edu (414) 229-4852 Enderis 1110
Honors College honors@uwm.edu (414) 229-4658 Honors House 154
Pathway Advising pathway-advising@uwm.edu (414) 229-4696 Mitchell 177
Peck School of the Arts psoa-advising@uwm.edu (414) 229-4763 Theatre 120
School of Architecture and Urban Planning SARUP-advising@uwm.edu (414) 229-4015 Architecture and Urban Planning 225
School of Education soeinfo@uwm.edu (414) 229-4721 Enderis 209
School of Information Studies soisinfo@uwm.edu (414) 229-4707 NWQ B Room 3550
Sheldon B. Lubar School of Business uwmbba@uwm.edu (414) 229-5271

Lubar N297

 

Zilber School of Public Health bs-ph@uwm.edu (414) 229- 5007 KIRC 5090

Academic Success Coaches and Coordinators

Coaching Office Contact Email Phone Number Office Location
American Indian Student Center joylogan@uwm.edu (414) 229-5880 Bolton 195
Black Student Cultural Center pryor@uwm.edu (414) 229-5566 Bolton 170
Roberto Hernandez Center rhc@uwm.edu (414) 229-1169 Bolton 183
Southeast Asian American Student Center dao@uwm.edu (414) 229-5282 Bolton 160
Academic Resources

Accessibility Resource Center

The Accessibility Resource Center (ARC) is dedicated to providing equal access for students with disabilities to the University’s academic, social, cultural and recreational programs. The center also provides outreach and support to faculty and staff. ARC is committed to creating an inclusive and accessible University experience for all. ARC provides academic accommodations, referral services, library and laboratory assistance, alternative media, and assistive technology. To receive services through ARC, students need to complete an ARC application, provide current documentation from a qualified professional health care provider, and meet with an ARC Accommodation Specialist to determine accessibility needs. Please consider applying as early as you can so there is no delay in services.

Mitchell 115 • (414) 229-6287 • archelp@uwm.edu

 

Text books, Class Materials and Supplies

The UWM online Bookstore, in collaboration with eCampus is your convenient online location to purchase books and supplies for your courses.

The Panther Shop is the exclusive on campus source for your UWM spirit wear and gifts. We also stock school supplies and a limited selection of classroom supplies.  The Panther Shop is located on the first floor of the Student Union and has everything to show off your school pride.

New and used textbooks are available at the UWM Virtual Bookstore.

Union 1st Floor • 1-877-284-6744 •  email the Panther Shop

Center for International Education

The Center for International Education (CIE) offers a wealth of internationally-focused programs and activities for students, faculty, staff and the public. CIE connects domestic and international students and scholars with on-campus and overseas research and study opportunities while expanding public access to UWM’s international resources.

International Student and Scholar Services (ISSS)

ISSS provides visa and immigration status advising for UWM’s community of international students, visiting scholars, foreign national employees, and academic departments. ISSS also serves the campus through International Admissions for UWM’s academic degrees and non-degree programs. In addition, ISSS provides programming and engagement opportunities for both international and globally minded students.

Study Abroad

CIE offers numerous opportunities to study and intern on-site and virtually throughout the world. With options for internships, short- or long-term programs, faculty-led or direct-enroll, CIE has program options for all students. Immersive experiences can be a wonderful way to master a foreign language, but there are also programs with instruction in English – even in countries where English is not the primary language. UWM programs are designed to be affordable, and financial aid, grants and scholarships can be applied to the cost of a program. Studying abroad is an excellent way for students to expand their horizons and gain the skills currently in demand by employers.

International Activities

Through its Institute of World Affairs (IWA), CIE organizes regular events for the campus and Milwaukee community featuring global changemakers, artists and policy experts.  IWA also offers an array of programs and workshops for Wisconsin K-12 educators and students to inspire global-to-local learning and civic action.

Garland 138 • (414) 229-4846 • cie@uwm.edu

Golda Meir Library

The UWM Golda Meir Library is at the heart of the campus and offers a safe, comfortable and technologically-rich environment that is essential for our students’ success. In addition to providing academic resources like books, online articles, and digital collections of unique photos and maps, it offers laptops and other digital equipment for student use. The library focuses on student-centered learning and providing assistance to students in-person or online.

(414) 229-4785 • Ask A Librarian

Important University Dates

UWM Registrar • (414) 229-3800 • Contact Form

Office of Undergraduate Research (OUR)

OUR is an excellent resource for students who want to take an active role in their education through hands-on learning in a research environment. OUR particularly encourages first- and second-year undergraduates to get involved in research activity through UROP (the Undergraduate Research Opportunity Project) which pairs each student with a faculty researcher in a field of his or her interest.

Bolton 192 • (414) 229-2641 • kylam@uwm.edu

Student Success Center

The Student Success Center connects UW-Milwaukee students to peers, faculty, staff, and resources throughout our campus community to support the personal and academic success of each student. We provide students a variety of academic and support services to empower them to achieve and succeed. The SSC fulfills this mission by providing peer mentoring, supplemental instruction and tutoring, success coaching, academic skill development, and bridge programs. Call, email, or stop by any of our locations for more information.

Bolton Hall 120 • (414) 229-5385 • ssc@uwm.edu

Writing Center

The Writing Center welcomes all UWM writers to meet one-on-one and confidentially with a highly qualified tutor. Whether writers are brainstorming, selecting topics, organizing ideas, developing theses, polishing style or editing drafts, tutors can offer feedback at any stage and for any type of project. All majors, subjects, and skill levels are welcome. Appointments or walk-ins accepted, in-person or online.

Curtin 127 • (414) 229-4339 • writingcenter.uwm.edu

Satellite: Library East Wing

Athletics

Athletics

Panther Athletics is home to 15 NCAA Division 1 sports that have enjoyed a high level of success both regionally and nationally including 142 Conference Championship and 61 NCAA tournament appearances. The Panthers have won the Horizon League’s All-Sports Award – the McCafferty Trophy – seven times.

Panther student-athletes also excel in the classroom, as the department’s cumulative grade point average has been above 3.0 for 41-straight semesters. In addition, that Panther Baseball team is the only Division I NCAA program in the state of Wisconsin and has produced 23 Major League Baseball draft picks.

For more information and the latest news about Panther Athletics, please visit MKEPanthers.com.

Athletics Venues

UWM Panther Arena – built in 1950, this iconic Milwaukee downtown arena is the home to Panther men’s basketball.

Klotsche Center – this 3,500-seat multi-purpose facility is the home to Panther women’s basketball, volleyball, and indoor track & field teams.

Engelmann Stadium – the home of Panther soccer, Engelmann Stadium, which is located on UWM’s main campus, is one of the top soccer venues in the region.

Franklin Field – the newest ballpark in the metro-Milwaukee area, will be the new home of Panther Baseball starting with the 2021 season.

Klotsche Natatorium – this eight-lane swimming facility has been the home of Panther Swimming since its inception in 1977.

Elite Sports Club: River Glen – this is the home of Panther women’s tennis, located north of UWM’s main campus.

Athletics Tickets

Panther Athletics offers season ticket membership, partial plans, group experiences, and single game tickets for Panther basketball, baseball, soccer, and volleyball games for the 2021-22 seasons.

Students at the main campus of UWM receive free admission to all home athletic events with a valid UWM student ID.

For more information or for tickets to any Panther Athletics event, call the ticket office at (414) 229-5886 or go online.

Campus Technology

Campus Technology

Connect with the technology services and resources that will allow you to achieve whatever you choose to pursue.

  • Contact the UWM Help Desk for technology assistance
  • Make sure you know your ePantherID and password; do not share your password with anyone
  • Be cybersecure and learn to protect your personal information, spot phishing emails and avoid copyright violations
  • Visit the UWM TechStore for recommendations and technology purchases at education rates
  • Connect to UWMWiFi (requires one-time device setup)
  • Print your files anywhere on campus

Explore all the technology resources available to you at the Campus Technology site.

Career Planning

Parents, family, role models, and friends play a significant role in contributing to students’ motivation and effectiveness in achieving their career goals and in their success during and after college.

  • Ask to share in their research of careers, identifying what they most want in a career, and determining their career goals
  • Help explore perspectives that you and your college students may have about career and college
  • Encourage behaviors that are helpful such as meeting regularly with an advisor regarding classes, speaking with a career counselor once a semester regarding career building activities, and learning how to navigate the college experience
  • Most importantly, listen and provide a safe and supportive environment for your college students to share their fears, concerns, and excitement

As family members, you are encouraged to check with your students and ask them questions such as:

  • What are your interests: what do you really like to do?
  • What are your skills and abilities: what do you do well?
  • What are your values: what do you really care about?
  • What specific resources are you using at UWM to learn about career possibilities?

Career Planning & Resource Center

The Career Planning & Resource Center (CPaRC) helps students from freshman year through graduation make informed choices on majors and careers, build marketable experiences into their education and prepare for the world of work. CPaRC resources include:

Career Counseling

Career Counselors work one-on-one with students on an appointment or walk-in basis on a variety of career development tasks and challenges. All appointments and walk-ins can be completed in-person or virtually, through phone or video platform. Simply complete the appointment request form on CPaRC’s website.

Workshops and Presentations

Topics include resume writing, utilizing social media, choosing a major, conducting career research, networking and interviewing.

Career and Job Fairs

CPaRC hosts one all-major career fair and one job fair each semester. CPaRC also hosts an Exploring Majors Fair for students who aren’t quite sure which major to choose, and for those who are considering adding a minor or certificate program. Check the webpage for dates and times.

Handshake Job Portal

UWM’s primary web-based resource that connects students and alumni with on-campus and off-campus part-time jobs, internships, and full-time positions.

Mellencamp 128 • (414) 229-4486 • careerplan@uwm.edu

Checklist for students

  1. Meet with a career counselor
  2. Get familiar with UWM majors, departments, schools and colleges
  3. Use CPaRC’s career library and website to research careers
  4. Attend career fairs and other events to learn about careers and employers
  5. Use Handshake to identify on/off-campus, part-time and work-study jobs
  6. Meet with your academic advisor and first year mentor
  7. Get involved in student organizations related to your major/career interests
  8. Enroll in classes that help you explore potential majors and careers as well as build career skills (Introduction to the Profession courses or EdPsych 110)
FERPA/Student Records

Family Educational Rights & Privacy Act (FERPA)

When your students were in elementary and high school, the Family Educational Rights and Privacy Act (FERPA) gave you and your students specific rights to access and control their educational records. Now that your students are in college, these same laws transfer ownership of the records directly to your students.

According to FERPA, college students are considered responsible adults and are allowed to determine who will receive information about them. While family members understandably have a vested interest in students’ academic progress, they are not automatically granted access to their students’ records without written consent.
In our experience, open and honest communication about academic standing and grades is the best way to help students succeed. Begin discussions with your students now about your expectations and how you would like to see their progress reported to you.

Student FERPA Consent

There are two options for students who want to provide third parties (parents, organizations, employers, etc.) with access to their FERPA-protected records.

  1. Designate Access in PAWS.  Designate access allows a student to issue unique PAWS login credentials to a third party that can be used to view To Do Lists, Grades, and Financial Information, including making bill payments.  Students control the login credentials directly in PAWS.
  2. Student Consent Release.  Student consent release is designed to allow students to authorize a third party to receive academic, financial, financial aid, housing, or disciplinary records. Students are able to initiate, manage, and expire their consents directly through PAWS, although a universal paper form also exists, primarily for former students who no longer can access PAWS.Additional information on third party access to student records can be found on the One Stop website.  New students will begin receiving information about the FERPA consent functionality in PAWS at upcoming orientations this summer.

How are grades reported?

At UWM, grades are reported electronically directly to students via their PAWS account. Typically, students will see grades and academic standing reported on PAWS within two weeks of final exams ending.

Registrar’s Office • Mellencamp 274  • (414) 229-3800 • registrar.uwm.edu

Student Directory Information and Public Records

As a public university, UWM is subject to Wisconsin public records law. Unless a student opts out, UWM is required to provide access to information designated as student directory data upon request to third parties. For more detailed information about how to restrict access to student directory data via PAWS or place a complete block on student records, please see the One Stop website. UWM’s Office of Public Records can also provide more information.

Office of Public Records • Chapman Hall 180B • (414) 229-2849 • public-records@uwm.edu

Financial Matters

Bursar Office

Questions about where, when, and how to make payments for your students’ education may be answered by using any of the following contact information:

Mitchell 285 • (414) 229-4914 • bursar@uwm.edu

Department of Financial Aid, Student Employment and Military Education Benefits

Many of your enrollment and finance questions can be answered on the One Stop Enrollment and Financial Services web pages. Information about the Financial Aid, Registrar, and Bursar Offices is located here to bring you one place to find answers! In addition, if you aren’t finding your answer, “Ask Pounce,”   our Chabot, which is available 24/7. You can also  schedule an appointment to meet with a Financial Aid Advisor  for more in-depth questions. At this time, appointments are via phone or TEAMS video call. Check the One Stop main page for up to date contact information.

Applying for Financial Aid

Students should complete the Free Application for Financial Aid (FAFSA) online every year. Students and parents will each need a FSA ID in order to electronically sign their FAFSA. The FAFSA for the upcoming academic year becomes available on October 1 prior to the start of a fall semester. Apply early as some programs have limited funds. Use the IRS Data Retrieval Tool (DRT) to transfer your federal tax information quickly and accurately. If you are unable to utilize the IRS DRT, be sure to use the appropriate year’s federal tax information. For the 2021-22 FAFSA, you will use 2019 federal tax information.

Be sure to check your PAWS account often as well as your UWM email account. This is how the Financial Aid Office communicates with you.

Submit any requested additional documentation as soon as possible. Make sure all documents are complete and submit all items together. If documents are not complete, processing your application will be delayed, especially if documents have to be returned to you.

Looking for a resource to estimate your costs for an academic year? Utilize the UWM Total Cost Estimator tool.

Scholarships

There are several scholarship opportunities at UWM, ranging from University-Wide scholarships to School/College specific scholarships. Be sure to utilize the UWM Panther Scholarship Portal! No more time spent filling out multiple applications asking the same questions. Now you can just fill out one General Application and your School/College’s supplemental application (if applicable). Afterward, you’ll receive a list of scholarships that are potential matches! For more information about the portal, please read Panther Portal FAQ.

To keep on top of all scholarship opportunities, be sure to visit the Panther Scholarship Portal frequently and like our Facebook page.

Additional Financial Resources

Financial aid is provided to help bridge the gap between family resources and the amount needed to pay for the cost of attending college. In the case where the aid offered still leaves a gap and additional help is needed, you may want to consider the programs listed below. Please note that all require a credit check.

Federal Direct Parent PLUS Loan  – Available to parents of dependent undergraduate students to help them pay for their student’s college education. They can borrow up to the cost of attendance minus all other financial assistance.

Federal Direct Graduate PLUS Loan – Available to students pursuing a graduate or professional degree to assist with educational expenses. They can borrow up to the cost of attendance minus all other financial assistance.

Private Alternative Loans – A number of lenders and credit unions offer this type of loan. The loan is usually in the student’s name but often requires a credit-worthy co-signer.

Request for Budget Adjustment – If you feel the amounts in your students’ cost of attendance (COA) listed on their financial aid award do not accurately reflect your current situation, your student may be eligible to have their COA re-evaluated based upon submitting the appropriate documentation. Please note that increasing your COA does not change your eligibility for grants and/or scholarships.

Financial Literacy Information

GradReady is a financial literacy tool that can help individuals learn more about money management and budgeting.

Mellencamp Hall, Room 162 • (414) 229-4541 • finaid@uwm.edu

Healthy Decisions

Health and well-being are key to learning and thriving in college. The mental, emotional and physical health services and tips outlined below support students in taking control of their health, reaching their full potential and succeeding at UWM and into the future.

Student Health Services

Student Health Services consists of three departments that support student health and well-being through convenient, high quality and affordable medical care, mental health care and health promotion services.

The Norris Health Center offers a wide range of medical services including care of illnesses and minor injuries, physicals, immunizations, laboratory testing, on-site medication dispensary and more.

University Counseling Services provides psychological services including counseling, medication evaluation and management, crisis response, case management, brief consultations and mental health skills workshops on common concerns and challenges that students face.

The Office of Health Promotion & Wellness offers a wide variety of health education programs and events, advocacy and support services to students who have experienced sexual, domestic, or relationship violence, and brief alcohol and other drug screening and intervention services.

For more information and regular updates about Student Health Services, including eligibility, costs and service delivery, visit the Norris Health Center website, call 414-229-4716 or email nhc-help@uwm.edu.

Student Health Insurance

Health insurance is not needed to use Student Health Services at UWM. However, having health insurance is highly recommended for all students and required for international students to cover expenses outside of the services available on campus. Insurance should include comprehensive coverage for accidents and injuries, preventive care, hospitalizations, surgery, specialty care, prescriptions, and radiology services. A number of resources for information on health insurance are available:

For assistance with completing an application for BadgerCare Plus or the Health Insurance Marketplace, please visit the City of Milwaukee Community Healthcare Access Program.

Alcohol & Other Drugs in College: Recommendations for Families

Want to help your student thrive at UWM? Talk with them about alcohol and other drug use, both before they arrive on campus and throughout their time in school. While many UWM students choose to drink moderately or not at all, and most do not use other substances, substance use has the potential to cause a variety of interpersonal, academic, legal, and health concerns that may derail a student’s successful college experience.

Create shared expectations
Parents and other family members have a powerful influence on the substance-related behaviors of their college students. Work with your student to create shared expectations for their college experience. Encourage your student to explore the relationship between their goals and values and substance use.

Discuss a plan
Ask your student  how they intend to navigate situations related to the use of alcohol and other drugs within the college environment. Emphasize that having a plan is essential. Check in with them often to discuss what they have experienced academically, legally, and socially as a result of their decisions, and help them to develop new strategies, as needed.

Promote making connections
Encourage your student to seek opportunities to connect with other UWM students in substance-free environments, through involvement in student groups, recreational activities and on-campus events, and by exploring all that Milwaukee has to offer.

Reinforce positive coping techniques
Some students turn to substance use as a means of coping with stress and difficult emotions or as a ‘quick fix’ to deal with academic demands or other pressures . Remind your students that alcohol and other drug useis not an effective way of coping and that continued misuse of any substance is dangerous and unhealthy. Help them connect with appropriate academic or counseling resources to develop healthier, safer and more sustainable coping strategies for long-term success.

Reinforce safe medication practices
A common misperception about prescription drug misuse is that, because they are prescribed by a doctor, misuse is safe and legal. In fact, sharing or taking medication without a prescription is illegal and some prescription medications (opioid pain medications, stimulants and sedatives) are just as dangerous as illegal drugs because continued misuse can lead to health problems, physical dependency and addiction. Discuss with your student the importance of using prescription medications only as prescribed by one’s doctor, how to securely store medications, and how to properly dispose of unneeded medications. A prescription drug drop box is conveniently located at the UWM Police Department.

Express your observations and concerns 
If your student’s use of alcohol or other drugs is detrimentally impacting their health, academic performance, relationships, or general transition to college – or if you are otherwise worried about their substance use, do not ignore it. Discuss your concerns in a caring, non-judgmental manner and offer to help them connect with available resources.

Resources for Students and Families
e-Check Up to Go: Alcohol is a 25-minute, self-guided, online, anonymous and evidence-based prevention program. Based upon their survey answers, students receive feedback in an easy-to-read format on how their drinking compares to that of others; personal and family risk factors; and the impact on academics, relationships, health and budget. Tips for lowering risk are offered.

Make Good Decisions: Conceptualized by UWM students for UWM students, the Make Good Decisions website provides students with information and tips that they can use to foster a community where students look out for one another and act responsibly to prevent alcohol and other drug-related problems for themselves and their peers.

Prevention Programming and Resources
UWM is committed to providing a safe and healthy learning environment, which requires working together as a community. As a part of our efforts, we have two prevention training programs required of incoming students. One is centered on alcohol and other drugs and the other focuses on sexual violence and healthy relationships. Instructions for students on how to complete the required programs are sent to them via email. Parents and family members can find information on these requirements as well as resources to support conversations with their student on these important topics in this letter.

Brief Alcohol and other drug Screening & Intervention for College Students (BASICS) provides students an evidence-based opportunity to explore their drinking or other drug use in a confidential, non-judgmental and positive environment. Participants have the opportunity to:

  • Become more aware of the patterns and context of their use
  • Reflect on personal outcomes of use and the relationship with academic performance, health, relationships, goals and values
  • Discuss personalized feedback on individual and family risk factors
  • Explore options for reducing harm
  • Learn about addition on- and off-campus resources

For more information: go online or aodresources@uwm.edu.

Smoke- and Tobacco-Free Campus

For the health and safety of our community, UWM is a smoke- and tobacco-free campus. Therefore, smoking, use of e-cigarettes (vaping) and use of other tobacco products are prohibited indoors and outdoors on all campus property. Details about the policy and resources for those interested in quitting can be found here.

University Counseling Services

University Counseling provides evaluation and short-term counseling for students with mental health and/or alcohol and other drug abuse (AODA) concerns. When indicated, assistance with referrals to an appropriate community/off-campus mental health or AODA provider is offered. For more information: visit https://uwm.edu/norris/counseling/ or contact 414-229-4133.

Panther Recovery Community
The Panther Recovery Community provides students in recovery from addiction a safe, sober and social peer support network as they pursue academic, professional and personal goals and walk the path of recovery. Students in recovery, those struggling with substance use, as well as allies of those seeking freedom from addiction are welcome. For more information, email aodresources@uwm.edu.

You@UWM

You@UWM is a web-based platform that helps students navigate life on campus by connecting them to resources and information on health, relationships, academics and finances. The tool promotes self-reflection, allowing students to be more proactive with their health and well-being, in order to make the most of their college experience. Students can create a confidential account online.

SilverCloud

SilverCloud is an online mental health tool available to students at no cost. It offers self-guided programs for mild to moderate issues concerning anxiety, depression, stress, resilience and insomnia. Based on cognitive behavioral therapy principles, the self-guided program is available any time, on any device, allowing individuals to manage day-to-day stressors personally and anonymously. Visit https://uwsystem.silvercloudhealth.com/signup/ to sign up.

Norris Health Center • nhc-help@uwm.edu

New Student Programs

New Student Programs

New Student Programs (NSP) is committed to ensuring that all students have a successful transition to UWM. NSP coordinates New Student Orientation, Family Orientation, and Transfer and Adult Student Orientation. Additionally, the office supports the planning and implementation of Fall Welcome transition programming like Panther Academic Welcome and Ask Me Tents. Please visit our website for more information.

For students starting at UWM in Summer or Fall 2021, all required Orientation components will be hosted virtually. We will offer optional on-campus experiences to help students get familiar with navigating campus and to begin building their social community. Students can expect communication about these opportunities in their UWM email.

Mellencamp Hall 118 • (414) 229-5842 • orientation@uwm.edu

On And Off Campus Housing

University Housing (On Campus)

First-year students are primarily assigned Cambridge Commons, Riverview Residence Hall, and Sandburg traditional Towers (North, South, and West Towers). University Housing areas that often serve sophomore and above students, such as Sandburg East Towers, Cambridge Commons Upgrades, Purin Hall, and Kenilworth Square Apartments also feature full kitchens in addition to semi-private bathrooms. To better meet the needs of upperclassmen, Kenilworth Square Apartments are limited to students who are 21 years or older.

Residence Life is the group of University Housing professionals and student staff members assigned to help your students succeed both personally and academically at UWM. A Resident Assistant is an upperclassman who serves as a guide, peer mentor, and event planner for a set of residents in a particular “house” or “wing” in University Housing. Our full-time professional Residence Life Coordinators help guide the overall community and student development of our residents. In addition to supervising the Resident Assistants, these professionals meet with students who might need additional guidance on academics, getting involved, resolving more difficult roommate conflicts, or correcting behavioral concerns.

University Housing is committed to the safety and security of residents. University Housing residential facilities include 24/7 student security staff, and an on-call professional live-in staff member. Each residence hall has a Service Desk that serves as an information resource for residents and visitors. Each building also provides mail service to residential students. Students and guests are also held accountable for behavioral expectations while living in or visiting University Housing facilities.

University Housing Office

Resident room assignments, and questions about housing bills and meal plans.
(414) 229-4065 • university-housing@uwm.edu

To Schedule a Housing Tour call us at 414-429-3158 or email uhmktg@uwm.edu

Residence Life Offices

Resident behavior concerns, student involvement, and roommate conflicts.
(414) 229-5712

Residential Facilities Office

Work order questions, facility amenity questions – Electronic Room/Suite/Apartment Work Orders submit your request online at fixit.uwm.edu

Neighborhood Housing Office (Off Campus)

The Neighborhood Housing Office (NHO) provides direct outreach and advising to help students find quality off-campus housing and roommates. The website is full of useful renting information including a UWM student-exclusive listing service which contains a list of rental properties and landlords, as well as rooms for rent and student roommate requests.

The NHO offers multiple programs each year, primarily throughout the spring semester to assist students in finding quality off-campus housing, including the Housing Fair and the Preferred Tenant Program for UWM students to earn reduced rent or security deposits through participating landlords. The NHO’s presence extends into the neighborhood with peer-to-peer follow-ups and Neighborhood Clean-Ups throughout the year, and closes out each spring semester with the Move-Out Festival for students to properly dispose of or re-home large furniture and items they may no longer need in their off campus home.

PantherCycle is also run in coordination with the Office of Sustainability and is available year-round for students to re-home items they no longer need.

Union WG85 • (414) 229-6999 • housing@uwm.edu

Panther ID Card

Student ID

Students will need their Panther Card ID to enter the residence halls, use their meal plan, utilize the Klotsche Center, check out books at the library, and to attend free UWM sporting events.

Panther Card Resident Meal Plan Account

Available to any student but required for those living in Cambridge Commons and Sandburg Halls. Money is added to this account through University Housing and is best for those students who will eat most of their meals in the residence halls. This card is used for meal plan purchases and participating on and off-campus restaurants and includes an administrative fee.

(414) 229-2231 • Add Money Online 

The Panther Gold Account

Used to purchase items from the UWM Panther Shop and UWM TechStore, do laundry in the residence halls, or to purchase meals at any of the dining service locations. This is the best “Meal Plan” option for those who will eat most of their meals in campus locations outside the residence halls. Money can be added to this account by using our GET Mobile App (on your phone) or the Panther Card office in Union W198. Family members can add money over the phone or on the website 24/7:
(414) 229-2231 • Add Money Online

Union W198 • (414) 229-2231 • Panther Card Office • campusid@uwm.edu

Recreation

University Recreation (UREC)

University Recreation is committed to inspiring students to achieve a healthy, balanced lifestyle through recreational pursuits. We offer a variety of recreation opportunities and services in the areas of fitness, wellness, intramurals, open recreation, aquatics, sport clubs, and outdoor pursuits.
Klotsche Center/Pavilion • uwm.edu/urec

Fitness, Wellness and Instructional Classes

UREC offers a variety of fitness and wellness opportunities including Personal Training, Women on Weights, and group exercise classes such as Group Cycle, Guts & Butts and Yoga. Schedule here: UREC Group X schedule. We also offer many instructional classes including CPR/AED, Water Safety Instructor, Lifeguard Training and SCUBA. Come join a class, meet new friends and keep healthy!

Intramural Sports

The UREC Intramural Sports Program offers multi-week leagues and single day tournaments for UWM students to compete against each other, all at no additional cost.  Many different sports such as basketball, volleyball, soccer, dodgeball, flag football, futsal, racquetball, bowling, billiards, and more are available.

Sport Clubs

The UREC Sport Clubs Program is designed to provide students the opportunity to participate in competitive sports against clubs of other universities as a means to enhance their educational experience through physical, social, and leadership development. Sport Clubs are created, developed, governed, and administered by the student members of each individual club with the assistance and support of the Sport Clubs Program staff.

Outdoor Pursuits

UREC Outdoor Pursuits is dedicated to providing outdoor programs that are fun, challenging, educational, and environmentally thoughtful. Students are encouraged to join us for a trip or activity. Students can also rent outdoor equipment or gain assistance planning their own adventures. Our bike shop is another resource available to help students repair and maintain their bicycles in order to keep their wheels spinning smoothly.

Klotsche Center and Pavilion

The Klotsche Center and Pavilion together make up a multi-purpose recreation, athletic and instructional complex. Within the complex are numerous activity areas and services to meet the recreation and fitness needs of UWM’s students.

Facilities

  • 6-court arena with 200 meter running track
  • 4-court gymnasium with 1/8 mile elevated jogging track
  • Fitness center with cardiovascular equipment, free weights and weight training machines
  • 8-lane, 25 yard swimming pool
  • 6 racquetball/handball courts
  • 2 group fitness studios/activity rooms
  • Functional Fitness Studio
  • Personal training studio
  • Outdoor Pursuits Center
  • Locker rooms with locker rentals available
  • Student commons area to meet friends or study

Engelmann Gymnasium

Engelmann Gym, located on the west end of Engelmann Hall, has a turf surface ideal for indoor soccer and other activities.  Open recreation times are available as well as scheduled intramural sport and sport club opportunities.

Student Employment

University Recreation is one of the largest employers of students on campus, offering a wide variety of jobs, such as: Group X instructors, lifeguards, intramural officials, operations staff and outdoor trip leaders.  The positions offer flexible scheduling as well as the possibility for advancement within the department. Go online to apply.

Student Advocacy and Engagement

The Advocacy and Engagement Department of the Division of Student Affairs leads division-wide equity initiatives that support our strategic plan and contribute to the overarching goals and strategy set by the Chief Student Affairs Officer (CSAO) and the Chancellor. We work to build relationships with key stakeholders within Student Affairs and UWM to ensure that diversity, equity and inclusion efforts are thoroughly embedded in the culture of the organization. Additionally we provide consultation and facilitation to leaders and teams in managing the change associated with building a strong cultural competency and inclusive organization.

Student Handbook

The UWM Dean of Students Office maintains an online handbook of resources for your student. UWM provides tools and resources to assist students in navigating challenges and getting the most out of their UWM educational experience. Students can also learn more about conduct policies, academic policies, housing policies and more.

View the online student handbook

Student Involvement

Student Involvement is your student’s one-stop shop for events, involvement opportunities, and student organizations.

With more than 300 student organizationssociocultural programsfraternities & sororities, a variety of leadership and organization training opportunities, the UWM Bucket List, major campus traditions like PantherfestCampus Activities BoardfilmsUnion Rec Center, the Union Art Gallery, the Distinguished Lecture Series, and much, much more. The Student Involvement Office will make sure your student won’t run out of things to do!

Student Safety

Police Department
UWM has a full-time police department of over 35 sworn officers working 24 hours a day, 7 days a week providing police service, safety and security to the campus community. UWM Police patrol the campus area on foot, bicycle and car. Located on the ground floor of the West Tower in the Sandburg Residence Halls, the department is easily accessible to campus. The police department offers other services such as self-defense training, safety escorts, campus lost and found, vehicle lockout and jumpstarts and various community policing programs.

3410 N Maryland Ave. • Milwaukee, WI 53211
Non-Emergency (414) 229-4627 • Emergency: (414) 229-9911
Emergency from a campus phone: 9-911 • uwm-police@uwm.edu

Prescription Drug Drop Box
Students may safely dispose of their unneeded prescription medications at the prescription drug drop box located at the UWM Police Department at 3410 N. Maryland Ave (https://uwm.edu/police/about/location-hours/).

RAVE Guardian
RAVE Mobile Technology is the emergency communications platform that UWM uses to send emergency alerts by email, text, social media and website connection. RAVE Guardian is a safety app, through RAVE Mobile Technology, that students, staff and faculty can use to enhance their safety while at UWM. The RAVE Guardian app, which can be downloaded for free from Apple or Android stores allows users to interact with the police department through texting, confidential tips, location sharing, a call directory and a safety/resource content portal.

For more information, visit – https://uwm.edu/police/services/rave-guardian/

S.A.F.E. Phones
Emergency phones or “blue light phones” are networked across campus facilities, parking garages and public spaces. They are used to report safety concerns or emergencies directly to the University Police. The phones are ADA compliant and include Braille instructions. S.A.F.E. phones are identifiable yellow boxes topped by blue lights. To use the Emergency S.A.F.E. phone, open the door to the box, press the red button and the police dispatcher will answer the call. The dispatcher will automatically know the location of the caller.

Neighborhood Relations
UWM is located in an area of Milwaukee known as the East Side. The East Side has a variety of unique neighborhoods, with many active and engaged long-term residents and students. Neighborhood Relations works as a communication link between those living in the neighborhoods, the city of Milwaukee, and the university.
(414) 229-6999 • neighborhood-relations-group@uwm.edu

Tips For Family Members

Has your student talked with their Peer Mentor and/or Resident Assistant?
These student leaders can refer your students to all the resources UWM has to offer.

How is your student connecting to UWM?
Have they made friends, joined a study group or student organization? What about campus employment, intramural sports, undergraduate research or studying abroad?

Has your student signed up for tutoring?
Many students wait too long to access tutoring or supplemental instruction, making it difficult to catch up. Tutoring is not just for students who may be struggling in a course; it provides valuable supplemental instruction for students at all skill levels. The Writing Center can also benefit writers of all levels by providing feedback on their work.

Is your student making healthy decisions?
Are they exercising and eating healthy? What about getting enough sleep? Have their social behaviors changed? Many resources highlighted within this guide exist on campus to help your students make healthy choices.

Has your student met with their academic advisor?
Advisors play a major role in student success. They can inform students about academic program requirements and insure they take the necessary courses to graduate in a timely fashion. Additionally, advisors can inform students of all add/drop deadlines and any fees associated with courses.

Has your student gotten to know their professors?
Are they attending and participating in classes regularly? Have they been to visit their professors during office hours?

How will your student pay for college?
Have they completed their FAFSA? What about scholarship applications? Have they found on-campus employment?

Transportation Services

Transportation Services

Union WG25 • (414) 229-4000; uwmpark@uwm.edu

Parking Information

Campus Parking Passes

  • Commuter student parking and residential parking is available at parking garages around campus. Monthly fees vary.
  • Students living in the Sandburg Residence Halls may purchase semester-long reserved parking in the Sandburg garage.
  • There are a limited number of reserved parking spaces available for residents in Cambridge Commons and RiverView on a semester-long basis. Monthly parking is available at Kenilworth.
  • The most up-to-date rate information is available online.

Mobile Payments

With Mobile Pay, customers can use their mobile phones to pay for parking, extend their parking session remotely, receive notifications before their parking sessions expire, as well as view and print their receipts online. Parking customers with any type of mobile phone will have the ability to seamlessly start a parking session, whether it’s by app, mobile website, phone call, or text.

Pay Stations

There are over 20 garages and lots on campus with rates varying from $1.00 to $3.00 per hour. The pay stations will accept bills, coins, Visa, Master Card, Discover and American Express.

UPARK

This is a satellite parking lot at Capitol/Humboldt and a shuttle bus system developed to address the parking needs of commuting students. The cost is part of student segregated fees, so there is no additional charge when it is used by students. On-campus parking is extremely limited, and parking on the streets surrounding UWM is also difficult. This location provides free parking and a free bus ride to campus– you just need to register your vehicles online and have a campus ID.

Public Transportation and Campus Shuttle Information

Be On the Safe Side (B.O.S.S.)

B.O.S.S. is late-night safe ride service available to UWM students. It operates every day between the hours of 6 pm and 2 am during the traditional academic calendar, and 7 pm – midnight during UWinteriM and summer. Students may get a ride within approximately a two mile radius from campus. To schedule a ride, either download the free app TapRide, call (414) 229-6503, or use the walk-up window in the Student Union. Using TapRide, you can view the vehicle on a map and receive a notification once it has arrived. B.O.S.S. is funded through segregated fees, so there are no additional charges to use the service. See uwm.edu/transportation/boss/ for more information.

Union WG25 • (414) 229-6503

Prowl Line

The Prowl Line is a shuttle that provides direct transportation from residence halls and the Capitol and Humboldt (UPARK) Lot to the main campus. To use the service, riders need to present their PantherCard to a scanner for the driver. Guests of UWM Housing residents may accompany a UWM student, and must present photo identification to the driver. See uwm.edu/transportation/prowlline/ for more information.

UPASS

It’s a semester-long bus pass that can be used on any MCTS bus route. The cost is part of student segregated fees, so there is no additional charge when it is used. A valid student ID is required each time the card is used. The UPASS can be used to travel for any purpose and to any route destination. It’s good at any time on any day, including weekends and holidays. See uwm.edu/transportation/upass/ for more information.

Getting Home

UWM at Washington County Families

Families of students on the UWM at Washington County campus are also members of our Panther Family Association.

Some of the resources detailed in other sections of this guide are also available to your students while attending classes in West Bend. The UWM at Washington County campus also has its own collection of extensive resources to ensure the success of your student.

Many of those resources can be located by visiting the Campus Life section of the UWM at Washington County website.

The Solutions Center, which is part of Student Affairs at UWM at Washington County, is also home to a great number of student resources.

1500 N. University Drive, Waukesha • 262-521-5040 • wak-info@uwm.edu

UWM at Waukesha Families

Families of students on the UWM at Waukesha campus are also members of our Panther Family Association.

Some of the resources detailed in other sections of this guide are also available to your students while attending classes in Waukesha. The UWM at Waukesha campus also has its own collection of extensive resources to ensure the success of your student.

Many of those resources can be located by visiting the Campus Life section of the UWM at Waukesha website.

The Solutions Center, which is part of Student Affairs at UWM at Waukesha, is also home to a great number of student resources.

1500 N. University Drive, Waukesha • 262-521-5040 • wak-info@uwm.edu

Visiting Campus