{"id":2430,"date":"2023-02-07T15:36:46","date_gmt":"2023-02-07T21:36:46","guid":{"rendered":"https:\/\/uwm.edu\/education\/?post_type=department&#038;p=2430"},"modified":"2026-03-11T13:49:28","modified_gmt":"2026-03-11T18:49:28","slug":"online-course-support","status":"publish","type":"department","link":"https:\/\/uwm.edu\/education\/departments\/educational-policy-community-studies\/online-course-support\/","title":{"rendered":"Online Course Support"},"content":{"rendered":"\n\n    <div class=\"uwm-l-container--base uwm-u-py-80\">\n        \n\n<div class=\"uwm-l-row\">\n<div class=\"uwm-l-col\">\n<div id=\"main\" class=\"site-main\">\n\t<header class=\"page-header\">\n\t\t<h1 class=\"entry-title heading-separator\">\n\t\t\tOnline Course Support\t\t<\/h1>\n\t<\/header>\n\t\n\t\n\n<p>Online learning has become an integral part of education. Understanding and practicing techniques to be successful online does not come naturally to all students.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-uwm-canvas\">UWM Canvas<\/h2>\n\n\n\n<p>Canvas is the learning platform used at UWM. If you need assistance, visit the&nbsp;<a href=\"https:\/\/uwm.edu\/canvas\/students\/\">UWM Canvas Students<\/a>&nbsp;webpage.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-success-strategies-for-online-students\">Success Strategies for Online Students<\/h2>\n\n\n\n<p>UWM Center for Advancing Student Learning has created this\u00a0<a href=\"https:\/\/uwm.edu\/cetl\/be-a-successful-online-student\/\">Student Success Strategies<\/a>\u00a0webpage page that provides tips to students for success in online classes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-virtual-learning-platforms\">Virtual Learning Platforms<\/h2>\n\n\n\n<p>Finally, synchronous (real time) sessions may become a regular part of your course interactions. Understanding the virtual platform that your instructor uses is essential to successful interactions. Below are a few helpful resources to our virtual UWM platforms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-microsoft-teams\">Microsoft Teams<\/h3>\n\n\n\n<p>For more information about the collaboration features in Microsoft Teams and the commonly-used components please visit the <a href=\"https:\/\/uwm.edu\/information-technology\/microsoft-365\/teams\/\">Teams technology resources<\/a> page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-zoom-video-conferencing\">Zoom Video Conferencing<\/h3>\n\n\n\n<p>Zoom is a video conferencing software that combines video conferencing, group text chat, and screen sharing into one easy-to-use platform. It is available for Mac and PC, as well as mobile devices.<\/p>\n\n\n\n<p>For more virtual learning platform resources, visit the&nbsp;<a href=\"https:\/\/sites.uwm.edu\/soe-dashboard\/video-conferencing-support-for-students\/\">Video Conferencing Support for Students<\/a>&nbsp;webpage.<\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"uwm-l-col uwm-l-col--4 uwm-l-offset--1\">\n            <nav aria-label=\"Section\" class=\"uwm-p-navigation-list uwm-p-navigation-list--gold-border uwm-u-mb-40\">\n                <div class=\"uwm-p-navigation-list--title\">\n                    <a href=\"https:\/\/uwm.edu\/education\/departments\/educational-policy-community-studies\/\">Educational Policy and Community Studies<\/a>                <\/div>\n                <ul>\n                                            \n                        <li class=\"\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/uwm.edu\/education\/departments\/educational-policy-community-studies\/online-course-support\/\" >Online Course Support<\/a>                        <\/li>\n                                                \n                        <li class=\"\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/u1vv-E1TjbU\" target=\"_blank\" rel=\"noreferrer noopener\">Video About Program Experiences<\/a>                        <\/li>\n                                        <\/ul>\n            <\/nav>\n        \n\n    <div class=\"uwm-p-card uwm-p-card--color-head uwm-u-my-40\">\n        <div class=\"uwm-p-card--title\">Contact<\/div>\n        <div class=\"uwm-p-card--body\">\n            <div class=\"uwm-p-card--content\">\n                <div class=\"content_block\" id=\"custom_post_widget-12279\">\n<p><a href=\"https:\/\/uwm.edu\/community-engagement-professions\/about\/student-advising-support-services\/\">Student Advising &amp; Support Services<\/a><br><a href=\"mailto:ccep-advising@uwm.edu\">ccep-advising@uwm.edu<\/a><br>(414) 229-4721<\/p>\n<\/div><br><br><strong>Mailing Address<\/strong><br>University of Wisconsin-Milwaukee<br>Department of Educational Policy and Community Studies<br>School of Education<br>PO Box 413<br>Milwaukee, WI 53201            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<\/div>\n<\/div>\n\n    <\/div>\n\n\n","protected":false},"author":16,"parent":102,"template":"","meta":{"uwm_academics_department_contact":"","_uwm_academics_department_template":"subpage","_uwm_academics_department_navigation":[],"uwm_academics_department_card_image_id":0,"uwm_academics_department_banner_image_id":0,"uwm_academics_department_sort_title":"","footnotes":"","uwm_wg_additional_authors":[]},"program_department":[],"class_list":["post-2430","department","type-department","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>School of Education<\/title>\n<meta name=\"description\" content=\"Online learning has become an integral part of education. 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