{"id":121,"date":"2024-12-11T11:37:58","date_gmt":"2024-12-11T17:37:58","guid":{"rendered":"https:\/\/uwm.edu\/deanofstudents\/student-complaints-appeals\/"},"modified":"2026-08-06T10:16:05","modified_gmt":"2026-08-06T15:16:05","slug":"complaint-appeal-processes","status":"publish","type":"page","link":"https:\/\/uwm.edu\/deanofstudents\/consultation-complaints\/complaint-appeal-processes\/","title":{"rendered":"Complaint & Appeal Processes"},"content":{"rendered":"\n
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Complaint & Appeal Processes<\/h1><\/header>\n\n\n

In general, we encourage students to share their concerns directly with the individual or unit of concern. In many cases, a remedy can be achieved by taking this step. However, if a satisfactory outcome is not achieved, the complaint can be brought to the supervisor<\/strong> or department chair<\/a><\/strong>. At this step, we recommend that concern is put in writing to ensure understanding.<\/p>\n\n\n\n

UWM has several formal processes to address concerns, grievances, appeals, and complaints. Below are the processes that students most commonly use. If you do not see a process, please contact the unit directly to inquire more about their process. You can also contact the Dean of Students Office for consultation and assistance.<\/a><\/p>\n<\/div>\n\n\n\n

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Academic Complaints and Appeals<\/h2>\n\n\n\n

Grade Appeal & Academic Concerns<\/h3>\n\n\n\n

Academic departments<\/strong><\/a> hear complaints and appeals related to grades, instructors, courses, or academic programs. If a student’s concern is still unresolved, they can then submit complaints to the Academic Dean<\/a> <\/strong>for the school\/college that oversees the course\/program. Procedures for these matters are set by the school or college and follow this UWM grade appeal policy<\/a>.<\/a><\/strong><\/p>\n\n\n\n

Course Add, Drops, and Withdrawals<\/h3>\n\n\n\n

Students can also make requests to their academic departments to add or drop courses after the deadlines<\/strong> or to withdraw from all courses<\/strong>. Students are encouraged to work with their academic advisor regarding these matters.  (If circumstances are medical, follow the Medical Withdrawal\/Drop<\/a><\/strong> process instead).<\/p>\n\n\n\n

Students may also contact the appropriate director, assistant dean, or associate dean within their school or college for additional support:<\/p>\n\n\n\n

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