Are there resources to help students make the transition to online learning?

September 21, 2020

Yes. UWM’s Center for Excellence in Teaching and Learning has posted a helpful guide on how to be a successful online student.

UWM also has peer mentors available to work with students who need help acclimating to Canvas. All first-year students have a peer mentor. Non-first-year students can reach out to the Student Success Center at ssc@uwm.edu to be connected to a peer mentor or academic skills tutor.

Student technology recommendations

Whether taking classes in person or online, learning activities may include downloading or streaming video lectures, accessing coursework and taking quizzes in Canvas. Please visit this Campus Technology website for recommendations for computer and internet specifications.

Students with poor or no internet access

The Public Service Commission of Wisconsin has posted a detailed list of internet service providers throughout the state offering free or low-cost internet options in response to the public health emergency. The PSC’s guide for residents includes a map of public Wi-Fi locations across Wisconsin.

The PSC also has set up a customer service line at 608-267-3595 to help residents find internet and phone service options, including possible discounts on critical communications services.

In the Milwaukee area, both Charter-Spectrum and Comcast have said they will provide free service for two months with no installation fee for new customers with students in the household. The internet speeds may be limited. Students can contact Spectrum at 844-488-8395 to sign up for service. Comcast allows customers to sign up at www.internetessentials.com or 855-846-8376 for English and 855-765-6995 for Spanish.