Removing Users

Normal Removal Process

When an employee leaves under normal circumstances, a permanent staff member should submit a request to cherwell-support@uwm.edu to remove their account. Include the employee’s name and ePantherID.

If the employee is changing departments or teams rather than leaving entirely, that information should be included in the request.

Emergency Removal Process

When an employee exits under circumstances that require the swift deactivation of their account a permanent staff member should call the UWM Help Desk at 414-229-4040 and indicate that they need to speak to a Cherwell Administrator. The employee answering the phone will take your name and number and contact a Cherwell Administrator as soon as possible. The Cherwell Administrator will then contact you for more information.