{"id":1521,"date":"2020-12-22T11:58:29","date_gmt":"2020-12-22T17:58:29","guid":{"rendered":"https:\/\/uwm.edu\/canvas\/?p=1521"},"modified":"2020-12-22T11:58:29","modified_gmt":"2020-12-22T17:58:29","slug":"support-during-winter-recess","status":"publish","type":"post","link":"https:\/\/uwm.edu\/canvas\/support-during-winter-recess\/","title":{"rendered":"Support During Winter Recess"},"content":{"rendered":"<p>During the Winter Recess (December 24, 2020-January 3, 2021), most support offices have a modified schedule.<\/p>\n<h2>Canvas Tier I Support provided by Instructure<\/h2>\n<ul>\n<li><strong>Audiences<\/strong>: All<\/li>\n<li>Phone support will be unavailable Christmas Day and New Year&#8217;s Day. Support will still be available by email, and by chat.<\/li>\n<\/ul>\n<h2>UWM Help Desk<\/h2>\n<ul>\n<li><strong>Audiences<\/strong>: All<\/li>\n<li>The UWM Help Desk will be operating modified hours. Refer to the <a href=\"https:\/\/uwm.edu\/technology\/help\/\">Campus Technology Getting Help page<\/a> for more information.<\/li>\n<\/ul>\n<h2>CETL Support Commons<\/h2>\n<ul>\n<li><strong>Audiences<\/strong>: Instructors, Program Administrators<\/li>\n<li>CETL will be closed on Christmas Eve, Christmas Day, New Year&#8217;s Eve and New Year&#8217;s Day, as well as UWM&#8217;s scheduled furlough day on December 28, 2020. On all other days, CETL will be open normal business hours.<\/li>\n<\/ul>\n<h2>UW-Extended Campus Technical Support<\/h2>\n<ul>\n<li><strong>Audiences<\/strong>: Students taking UW Flexible Option credits; and, students taking courses in these programs: Applied Computing (APC), Associate of Arts and Science (AAS), BSN@Home and UW College Courses Online<\/li>\n<li>UWEX TS will be operating modified hours through December and early January. Refer to the <a href=\"https:\/\/ce.uwex.edu\/technical-support\/\">UWEX Technical Support page<\/a> for more information.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>During the Winter Recess (December 24, 2020-January 3, 2021), most support offices have a modified schedule. Canvas Tier I Support provided by Instructure Audiences: All Phone support will be unavailable Christmas Day and New Year&#8217;s Day. Support will still be &hellip;<\/p>\n","protected":false},"author":531,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","uwm_wg_additional_authors":[]},"categories":[34,35],"tags":[],"class_list":["post-1521","post","type-post","status-publish","format-standard","hentry","category-home-page-news","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support During Winter Recess - Canvas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uwm.edu\/canvas\/support-during-winter-recess\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support During Winter Recess\" \/>\n<meta property=\"og:description\" content=\"During the Winter Recess (December 24, 2020-January 3, 2021), most support offices have a modified schedule. 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