Media Captioning

Before you submit video captioning requests, please search to see if there is a captioned version available. If a student has made a request for captioned media, you will receive an email from ARConnect.  If you have not yet received an email, please contact Cassie Franklin at


If you need your UWM media captioned and did not receive a request through ARConnect, please email with the course name, number and student name.

We offer captioning for:

  • YouTube clips
  • Podcast Transcripts
  • Pre-recorded Lectures

The Accessibility Resource Center requires a minimum notice of 15 business days for submission of media.

Helpful Hints

  • Check ALL media to be shown for captions
  • Test your videos before class to make sure they’re captioned and that you know how to turn on the captions if necessary
  • Look for these symbols on media packaging:

captioning symbols

UWM Classroom Services

For assistance with equipment, contact UWM Classroom Support

General classroom questions, concerns, problems, assistance:
Phone: 414-229-2382

Learn more about UWM Classroom Services

Outside Vendor Media Captioning Services

UW System approved outside vendors for Media Captioning Services:

Updated:  December 2018