ePanther Web Services

Office 365 Email, Calendar and Online Storage
Office 365 is the collaboration tool used on campus. In addition to email and calendar, Office 365 includes OneDrive file storage and collaboration, Skype online communication and more.

pantherLIST Email List Management
Service to create, manage and administer group email lists; includes built-in archiving, automatic bounce-processing and content filtering.

UWM Payroll and Benefits Information
UWM earnings, tax and leave statements, benefits, and personal contact information.


Purchasing Technology

UWM TechStore
Apple, Dell, and Microsoft computers with discounts, as well as a wide variety of accessories including cables, printers, locks, ear buds, cases, printer ink, and more.

UWM SoftwareShop
Software for campus departments and faculty/staff home use at deeply discounted prices.

UWM TechRepair
Certified repair technicians providing quick turnaround and reasonable rates for warrantied and non-warrantied equipment.


Computer Security

UWM Information Security Office
Tools, resources, and information to protect your identity, data, computer, and mobile devices; website has updates, news and alerts including information about phishing and identity theft.


Instructional Services & Support

Accessibility Resource Center (ARC)
Campus resource that provides learning assistance for students with disabilities.

Center for Excellence in Teaching and Learning (CETL)
Support for instructors using learning technologies through a variety of methods, from one-on-one consultations to workshops; designed for faculty and instructors seeking to use technologies in pedagogically effective ways.

Classroom Services
Classroom technology resource for A/V equipment reservation and installation, multimedia classroom support, classroom multimedia podium access, teleconferencing, and distance learning.

D2L (Desire to Learn)
Online course management system allowing instructors to share digital course content, maintain course grades, deliver quizzes and exams, and facilitate discussions.

PAWS (Panther Access to Web Services)
Online student services system; allows instructors and advisors to view and/or print class rosters, view advisee list, provide feedback to students via the Early Warning System, enter grades, and/or import grades from D2L.

UWM Libraries
Resources include online catalog, reserve readings, library loan services, and distance education classes.


Research

EDUCAUSE
Non-profit association advancing higher education through the intelligent use of information technology for teaching, learning, research; related affiliations include the EDUCAUSE Learning Institute (educause.edu/eli) which advances learning through IT innovation, and the EDUCAUSE Center for Applied Research (educause.edu/ecar) which collects research and analyzes the role of technology in higher education.

High Performance Computing
UWM’s High Performance Computing (HPC) Service available to UWM researchers¬†is the coordinated integration of people, data, computing systems, advanced instrumentation, and high-speed networking needed to support current and future research and scholarly work.

Student Data Reporting
Service to access and analyze student information extracted from PAWS (Panther Access to Web Services) and other institutional data in UWM’s Data Warehouse; also Query Library with pre-written reports and ability to create self-service reports.

UWM Survey Instrument
Online survey tool with survey templates to easily create surveys, deploy surveys, collect and store data, and generate reports.


Questions? Need Help?

UWM Help Desk
Monday-Thursday: 7 am – midnight
Friday: 7 am – 10 pm
Saturday: 8 am – 8 pm
Sunday: 9 am – midnight
414-229-4040
877-381-3459 (toll free)
Online request form

UWM Knowledge Base
Search for answers to common technical questions in the self-serve Knowledge Base.

Technical Training Classes
Free Office 365 training and discounted rates for hands-on software training.

Lynda.com
Free Online technology training with other 6,000 courses.


Getting Connected

ePantherACCOUNT
Campus electronic identity (ePantherID and password) for accessing UWM IT services and other education-related Web-based services; visit the website for setting and updating security questions and changing your ePanther password.

Campus Wireless Services
Available in many locations; secure UWMWiFi option for faculty and staff (requires device set up). Visit the UWM Walk-In Help Desk for assistance. For University-owned devices, consult with your local IT professional.

Campus Telephone and Cellular Services
Service discounts and other telephone resources for campus office landlines, cellular and wireless devices.

Network Servies
Information and request form for office network connections via data jack.

Campus Computer Labs
More than 400 Mac and PC computers available for use in five general access Campus Computer Labs; website contains hours, location details and real-time computer availability.

Web Kiosks
Over 100 kiosks conveniently located on the first floor of most buildings.

UWM Mobile App
FREE UWM mobile app for iPhones and Android phones with UWM people directory, UWM Web quick links, UWM Police auto-dial, and more.


Staying Informed

IT Service Maintenance/Outage Information
Upcoming scheduled maintenance and status of service degradations and outages.