Troubleshooting

If you are able to view Youtube videos, you should be able to view videos on this website.  If you are unable to view Youtube videos, you will not be able to view videos on this website.

Preceding a live streaming event, you should see a UWM logo that you can click on, and then see an active countdown timer until video is available from the event site.

If you are having trouble viewing content, try the following:

1. Refresh the web page in your browser.

2. Try a different browser (If you have another browser installed).

3. Update your browser.

4. If the video is freezing, select a lower quality level from YouTube. At the bottom and to the right in the YouTube video window, click on the gear-shaped button, and select a smaller number from the “Quality” dropdown, such as 240p.

5. Many videos can be viewed in high definition. At the bottom and to the right in the YouTube video window, click on the gear-shaped button, and select 720pHD (if available).