Gloria T. Lane is the program manager for Language Programs, Law and Criminal Justice and Wisconsin Mental Health Peer Specialist Programs. She coordinates a variety of high-quality, noncredit courses in foreign languages and sign language. She works with the Criminal Justice Institute to give first-time retail theft offenders a second chance. In addition, she works with the state to qualify members of mental health recovery teams for service recipients. They engage and encourage recipients by promoting wellness, independent living and self-direction.