Six Sigma for Services and Transactions – Module I
This is the first step to completing your Certificate. You are required to attend both modules in sequence and complete a capstone project.
Earn a Six Sigma Green Belt in Services and Transactions by attending Modules I and II and completing a capstone project.
Benefits and Learning Outcomes
- Understand the DMAID(Define, Measure, Analyze, Improve and Control) methodology
- Learn how to correctly apply the right statistical tool at the right time
- Through a capstone project, demonstrate your ability to successfully use these skills to improve a real business process.
Need to register for both modules in this series.
This class will have an exponentially positive impact on my effectiveness at work. While we haven’t adopted Six Sigma holistically in my department, the concepts can be put to use to help leadership make better decisions that are based on data instead of instinct.
— Keri McConnell, Northwestern Mutual, attended in Spring 2008