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Problem Analysis for Public Managers

Learn the systematic process of recognition and analysis necessary in problem analysis – including communication processes to improve creativity, defining roles, defining problems in different ways, and the limitations of your present style.

Develop a clear and structured approach to problem solving, and adapt all of the steps involved to work for you on an individual level.

This course can be applied to the Certificate in Public Administration.

Benefits and Learning Outcomes

  • Develop a sound process for overcoming the barriers and obstacles that prevent the immediate achievement of an identified goal or goals
  • Learn a systemic and structured process to detect and identify the problem(s), gain more information, seek possible solutions, select the best one for implementation, act on the solution chosen and develop a monitoring plan to determine its impact and the success of the outcomes

Dates and locations to be announced.