Passenger Service and Safety: Certification for Trainers

Develop self-confidence as a trainer while learning the basics of passenger assistance. Gain the tools for evaluating and assessing on-the-job performance, which helps maintain and improve the quality of your agency’s transit services. This workshop satisfies standards set by the Americans with Disabilities Act.


Robert Schmitt

Dr. Schmitt is the Principal of Rolling Thunder Resources, Pittsburgh. Schmitt has more than 20 years of experience in many facets of driver training. His dedication as a trainer has earned him the reputation as being among the best Passenger ... read more

Mary Lee Spitz

Mary Lee Spitz is a licensed occupational therapist in the state of Wisconsin. She earned her Bachelor’s Degree in OT at Mount Mary College, Milwaukee, WI in 1978 and a Masters in Education from Carroll College, Waukesha, WI in 1995. ... read more


"Every part of the training was excellent. I was especially pleased with the presentation of the instruction, and Nicole the occupational therapist is very knowledgeable and an asset to UW-Milwaukee."  —  Jim Tobin

Dates and locations to be announced.