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Passenger Service and Safety: Certification for Trainers

Develop self-confidence as a trainer while learning the basics of passenger assistance. Gain the tools for evaluating and assessing on-the-job performance, which helps maintain and improve the quality of your agency’s transit services. This workshop satisfies standards set by the Americans with Disabilities Act.

Instructors

Robert Schmitt

Dr. Schmitt is the Principal of Rolling Thunder Resources, Pittsburgh. Schmitt has more than 20 years of experience in many facets of driver training. His dedication as a trainer has earned him the reputation as being among the best Passenger ... read more

Mary Lee Spitz

Mary Lee Spitz is a licensed occupational therapist in the state of Wisconsin. She earned her Bachelor’s Degree in OT at Mount Mary College, Milwaukee, WI in 1978 and a Masters in Education from Carroll College, Waukesha, WI in 1995. ... read more

Testimonials

"This was so much more than just Passenger Assistance Techniques; it was a comprehensive approach to training and staff development with a focus on transit. The resources that this session gave me will be valuable, and the experience truly unforgettable."  —  Jess Lore, Easter Seals, NY '08

All sessions are Face-to-Face unless otherwise noted.

Tue.-Thu., Oct. 25-27

8:30am-4:30pm

Location: UWM School of Continuing Education

Instructors:
Robert Schmitt
Mary Lee Spitz

Fee: $725

CEUs: 2

Enrollment Limit: 40

Program Number: 4890-9366

Note: The first and second day will end at 4:30PM, but the third day will end at 12PM.

Registration Deadline: Tue., Oct. 25

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