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Passenger Service and Safety: Certification for Trainers

Develop self-confidence as a trainer while learning the basics of passenger assistance. Gain the tools for evaluating and assessing on-the-job performance, which helps maintain and improve the quality of your agency’s transit services. This workshop satisfies standards set by the Americans with Disabilities Act.


"This was so much more than just Passenger Assistance Techniques; it was a comprehensive approach to training and staff development with a focus on transit. The resources that this session gave me will be valuable, and the experience truly unforgettable."  —  Jess Lore, Easter Seals, NY '08

All sessions are Face-to-Face unless otherwise noted.

Tue.-Thu., Oct. 25-27


Location: UWM School of Continuing Education

Robert Schmitt
Mary Lee Spitz


$625 if you register by Sun., Sept. 25.
$725 if you register after Sun., Sept. 25.

CEUs: 2

Enrollment Limit: 40

Program Number: 4890-9366

Note: The first and second day will end at 4:30PM, but the third day will end at 12PM.

Registration Deadline: Tue., Oct. 25

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