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Office Lean Module I

Lean is a proven methodology to enable business results and create an engaged, problem-solving culture. Office Lean takes manufacturing-based principles and applies them to non-traditional industries, including healthcare, insurance, government, utilities, and not-for profits. Through the execution of required capstone projects, students apply these methodologies and principles directly to their own organizations and receive real-time coaching and feedback from instructors and peers.

Recently, organizations have begun using Office Lean as a business operating philosophy and key productivity factor to streamline and eliminate waste from administrative processes, improve quality, and achieve bottom-line savings.

Module I (2 Days)

Key takeaways:

  1. Methodology
  2. Lean implementation structure
  3. Success stories – industry and prior Office Lean classes
  4. Hands-on simulation of batch vs. flow
  5. Value and waste identification and elimination
  6. Basic tools to visualize the value stream
  7. Effective metrics
  8. Culture and leadership
  9. Change management and acceleration
  10. Prioritizing improvements
  11. Improvement event structure and tactics
  12. Launch capstone projects using concepts learned

This course can be applied to the Office Lean Certificate.

All sessions are Face-to-Face unless otherwise noted.

Tue.-Wed., Oct. 4-5


Location: UWM School of Continuing Education

Paul Pejsa
Tom Laack

Fee: $1,290

CEUs: 1.4, PDHs: 14

Enrollment Limit: 40

Program Number: 4820-9233

Registration Deadline: Tue., Oct. 4

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