Mastering the Collective Bargaining Process

Experience the collective bargaining process through hands-on participation in a simulated negotiation. Whether you’re a newly assigned negotiator on the management team or just looking for a refresher, you’ll get realistic insight into the emotional factors that can affect the outcome of any contract negotiation.

This class has been approved for 18.5 general credit hours toward PHR, SPHR and GPHR recertification.

This class has been pre-approved by the Society for Human Resource Management for 21 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP.

This course can be applied to the Labor Relations Certificate.

Benefits and Learning Outcomes

  • Apply different communication skills
  • Gain negotiating experience
  • Appreciate what it feels like when the stakes are high

Course Outline/Topics

  1. Professional Experience Questionnaire Collective Bargaining Game
    A)     Part I—How do you begin?
    B)     Important negotiator traits
    C)     Legal Counsel
    D)     Supporting Personnel
    E)      Experts in supporting role
  2. Assessing the Union Bargaining Team
    A)     Composition
    B)     Research of team
    C)     Pay for Negotiating
  3. Developing Language Proposals
    A)     Need for proposals
    B)     Contract review by Negotiating Team
    C)     Grievance review by Negotiating Team
    D)     Arbitration Review
    E)      Perform “Triage”
  4. Developing the Employer’s Economic Negotiating Position
    A)     Use of survey and statistics
    B)     Financial Health of Company
    C)     General Economic Assessment
    D)     Assessment of Company Strength vis-à-vis a Strike
    E)      Costing the Contract
  5. Establish Objective and Strike Authority
    A)     The Importance of Pre-Negotiation Authority
    B)     The Importance of Top Management “Buy-in”
  6. Strike Preparations
    A)     As a bargaining tool
    B)     Strike Manual
    C)     Appropriate Security
  7. Pre-Negotiation Communication
    A)     Why important?
    B)     And how much?
  8. Part II—How to Negotiate: Tactics and Techniques
  9. Sites for Collective Bargaining—Advantages and Disadvantages
    A)     Employer’s Premises
    B)     Public Buildings
    C)     Hotel/Motel
    D)     Attorneys, Banks, Etc.
    E)      Union Offices
  10. Times for Negotiations
  11. Bargaining Techniques
    A)     First Meeting
  12. Mediation-_Federal and State
    A)     General Rule
  13. Strikes
    A)     Types of Strikes
    B)     Company Rights
    C)     Employee Rights
    D)     Settling a Strike
  14. Lockouts
    A)     Purpose
    B)     Hiring of Replacements
    C)     Employee Entitlement to Unemployment Compensation Benefits
  15. Proposals and Articles


Course fee includes morning and afternoon refreshment breaks, lunches, instructional material and tuition.

“A must attend for anyone sitting at the table during negotiations.”

— Rachael Zebro Human Resources Consultant Nuclear Management Co.

Mon.-Wed., Apr. 18-20, 2016


Location: To Be Announced

Instructor: Thomas Mackenzie


$1,115 if you register by Mon., Apr. 4, 2016.
$1,165 if you register after Mon., Apr. 4, 2016.

CEUs: 2.1

Enrollment Limit: 25

Program Number:

Registration Deadline: Mon., Apr. 18, 2016