Managing Change

One thing is certain, organizations are constantly going through change. This course will help you to understand the different types of change and how to use a change management methodology to successfully navigate and implement that change. Learn the importance of identifying key stakeholders in the change process, managing resistance to change and action planning.

Change Management is Part 1 of managing organizational change. Part 2 is the Strategic Communication Plan. For maximum impact on the change process within your organization, take both courses.

Developing a Strategic Communication Plan


Julie Jordan

Julie Jordan

Julie Jordan, Change Engineer and Engagement Manager As a Change Management professional, it is a great feeling to help businesses manage change as they move through the various and constant shifts in today’s marketplace. Whether it be helping leaders understand ... read more

Benefits and Learning Outcomes

  • Build your resilience and capacity when dealing with change
  • Implement techniques to manage your team through change
  • Manage change upwardly and laterally

Course Outline/Topics

  • Introduction
    • Goals
    • Expectations
  • Change Management Part 1 – Overview.
    • Types of Change:
      • Know the differences and when you should use change management methodology
    • Key Roles/Stakeholder Mapping:
      • Hands-on practice designing a stakeholder analysis
    • Change Framework:
      • Review the framework for managing change
    • Change Leadership / Sponsorship:
      • Learn the various levels of sponsorship and their importance to the project
    • Organizational Readiness / Cultural Awareness:
      • Hands-on practice using assessments to guide your change plans
    • Communication / Reinforcement:
      • Hands-on practice using communication and reinforcement tools to manage your plan
  • Change Management Part 2 – Leading Change Effectively
    • Transitional Change Model:
      • Understand what employees experience when a change in announced
    • Self-Assessment:
      • Understand where you are at in the transition and how to move forward
    • Managing Resistance:
      • Understand the many reasons employees resist change
    • Action Planning:
      • Create a transition plan to help employees move forward


"The instructor was very knowledgeable and experienced and knew how to apply the material to real life examples and experiences. The activities were very helpful and enlightening."  —  Participant, 2016

"I really enjoyed that the instructor got everyone involved. The whole class was very discussion based, which I enjoyed because it gave real world examples of the information we were learning. It was a great course and I learned a lot of different strategies that will help me manage change better in the future."  —  Participant, 2017

All sessions are Face-to-Face unless otherwise noted.

Date: Wed., Oct 31

Time: 8:30am-4pm

Location: UWM School of Continuing Education

Instructor: Julie Jordan


$345 by Wed., Oct. 17.
$395 after Wed., Oct. 17.

CEUs: 0.7, PDCs: 7

Enrollment Limit: 30

Program Number: 5050-11085

Registration Deadline: Wed., Oct. 31

Register Now