Managing Change

Learn to recognize the ways in which human dynamics affect business initiatives.

It’s a complex, integrative process to manage change in an organization. Business initiatives often miss their intended deadlines due to lack of commitment, motivation, understanding and communication. Study how unintended outcomes can occur when plans for success and staff reactions to change are not aligned – and learn how to avoid these results.

This course can be applied to the following certificates:
Emerging Leaders Certificate
Human Resource Management & Organizational Development

Instructor

Julie Jordan

Julie Jordan

Julie Jordan, Change Engineer and Engagement Manager As a Change Management professional, it is a great feeling to help businesses manage change as they move through the various and constant shifts in today’s marketplace. Whether it be helping leaders understand ... read more

Benefits and Learning Outcomes

  • Build your resilience and capacity when dealing with change
  • Implement techniques to manage your team through change
  • Manage change upwardly and laterally

Course Outline/Topics

  • Introduction
    • Goals
    • Expectations

 

  • Change Management Part 1 – Overview.
    • Types of Change:
      • Know the differences and when you should use change management methodology
    • Key Roles/Stakeholder Mapping:
      • Hands-on practice designing a stakeholder analysis
    • Change Framework:
      • Review the framework for managing change
    • Change Leadership / Sponsorship:
      • Learn the various levels of sponsorship and their importance to the project
    • Organizational Readiness / Cultural Awareness:
      • Hands-on practice using assessments to guide your change plans
    • Communication / Reinforcement:
      • Hands-on practice using communication and reinforcement tools to manage your plan

 

  • Change Management Part 2 – Leading Change Effectively
    • Transitional Change Model:
      • Understand what employees experience when a change in announced
    • Self-Assessment:
      • Understand where you are at in the transition and how to move forward
    • Managing Resistance:
      • Understand the many reasons employees resist change
    • Action Planning:
      • Create a transition plan to help employees move forward

Testimonials

"The instructor was very knowledgeable and experienced and knew how to apply the material to real life examples and experiences. The activities were very helpful and enlightening."  —  Participants, 2016

"I really enjoyed that the instructor got everyone involved. The whole class was very discussion based, which I enjoyed because it gave real world examples of the information we were learning. It was a great course and I learned a lot of different strategies that will help me manage change better in the future."  —  Participant, 2017

All sessions are Face-to-Face unless otherwise noted.

Fri., Oct. 6

8:30am-4pm

Location: UWM School of Continuing Education

Instructor: Julie Jordan

Fee:

$345 if you register by Fri., Sept. 22.
$395 if you register after Fri., Sept. 22.

CEUs: 0.7

Enrollment Limit: 30

Program Number: 5050-10184

Registration Deadline: Fri., Oct. 6

Register Now

Fri., Feb. 9, 2018

8:30am-4pm

Location: UWM School of Continuing Education

Instructor: Julie Jordan

Fee:

$345 if you register by Fri., Jan. 26, 2018.
$395 if you register after Fri., Jan. 26, 2018.

CEUs: 0.7

Enrollment Limit: 30

Program Number: 5050-10471

Registration Deadline: Fri., Feb. 9, 2018

Register Now

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