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Developing and Managing Effective Teams Within the Public Sector

Teamwork is integral to the success of any organization. An effective manager needs to know how to create, oversee, direct and inspire teams in order to achieve this success. Awareness of your personal communication behaviors and those of your team can help to improve your ability to contribute to beneficial team interactions. Focus on the skills and techniques needed by managers and team leaders as they develop teams and interpersonal cooperation.

This course can be applied to the Certificate in Public Administration.

Benefits and Learning Outcomes

  • Know the opportunities and responsibilities of taking roles and sharing leadership in teams
  • Develop effective problem-solving and decision-making skills in teams
  • Assess team progress over time

Dates and locations to be announced.