Dealing with the Union – with Confidence!
Focus on the most essential issues and practices facing professionals who work directly with unions and union contracts. Arm yourself with easy-to-apply tools for confidently handling unions at the bargaining table, in grievance meetings and in arbitration. Never again be at a disadvantage.
This class has been approved for 23.75 general credit hours toward PHR, SPHR and GPHR recertification.
This class has been pre-approved by the Society for Human Resource Management for 28 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP.
Benefits and Learning Outcomes
- Learn the legal, tactical and strategic elements of the collective bargaining process
- Examine successful techniques for dealing with union situations
- Analyze important contract clauses
Day One: 8:30am-Noon
Collective Bargaining: What You Need to Know About the Law
- An introduction to the statutory duty to bargain
- Mandatory, permissive and illegal subjects of bargaining
- Elements of good or bad faith
- Impasse and why it is important
- The duty to furnish information
- Strikes and lockouts
– Illegal strikes
– Replacement workers
- Enforcement of contracts
Day One: 1-4pm
Collective Bargaining: How Do You Begin?
- Selecting the bargaining team and defining the roles to be performed
- Assessing the union’s team
- Developing language proposals
– Identifying the real problem
– How to convert a manager’s need into a contract demand
- Developing an economic negotiating position
– Costing a contract
– Market, industry and community considerations
- How to structure the initial proposal
– The use of straw men
- Employee communications
Day Two: 8:30am-Noon
Collective Bargaining: The Content of a Contract
- Important contract clauses – Management rights
– Union security
– No strike clause
– Seniority provisions
- Dissecting contractual language
– Terms of art in contracts
– Pro-company vs. pro-union language
– How arbitrators find intent
Day Two: 1-4pm
- The first meeting goals and objectives
- How to say no
- Value of caucuses
- The art of signaling
- When and how to show movement
- Keeping your powder dry
- Understanding timing
- The psychology of bargaining
– The importance of process
– The importance of risk evaluation
– The importance of need identification
– The importance of crisis
– The importance of resolution
- Summary and mock negotiation exercise
Day Three: 8:30-11:30am
- Post-negotiation matters – Drafting the new agreement
– Preserving your bargaining history
– Communicating the new agreement to employees
– Assessing how well the organization accomplished its goals
– Supervisory training on the new agreement
– Preventing supervisors from giving back what you fought to obtain
– Monitoring new or changed provisions
– Record keeping – the first step toward preparing for the next negotiations
- The union steward
– The proper role
– Controlling the runaway steward
– Weingarten Rights – What they are and what they are not
Day Three: 12:30-3:30pm
Effective Contract Administration and Enforcement
- The anatomy of a collective bargaining agreement – What is it and how does it work?
- Practical suggestions for getting the most out of the agreement
- Designing an employer friendly grievance procedure
- Keeping employee complaints from becoming grievances
Day Four: 8:30-11:30am
- Contract interpretation grievances – How your contract can and should be applied.
- Discipline and discharge grievances
– Due process, progressive discipline, to settle, to fight, to win
- Breaches of the no strike clause
- The duty of fair representation-Its impact on employer grievance resolution
Day Four: 12:15-3pm
- The legal setting – Can the dispute be arbitrated? Is the decision really final and binding?
- Arbitration strategy and tactics
- Pre-hearing preparation – Winning your case before the hearing starts
- The arbitration hearing – Witness presentation, burdens of proof, rules of evidence
- Post-hearing persuasion, the closing argument, post-hearing briefs
- How arbitrators really decide who wins
All sessions are Face-to-Face unless otherwise noted.
Mon.-Thu., Sept. 14-17
Location: UWM School of Continuing Education
$1,545 if you register by Mon., Aug. 31.
$1,595 if you register after Mon., Aug. 31.
Register on or after Tue., Sept. 1, 2015
Program Number: 5045-7957
Mon.-Thu., Mar. 14-17, 2016
Location: UWM School of Continuing Education
$1,545 if you register by Mon., Feb. 29, 2016.
$1,595 if you register after Mon., Feb. 29, 2016.
Enrollment Limit: 30
Program Number: 5045-8727
Registration Deadline: Mon., Mar. 14, 2016