Creating a Culture of Change through Continuous Improvement

Change, in any aspect of our culture, is one of the most difficult things for people to do. In our fast-paced and ever-changing environment, constant change is important for every organization that wants to stay competitive. Don’t want to be left behind? What is your culture on change? Understand your culture – it’s the cornerstone for developmental change projects to be successful.

Take the opportunity to improve your communication and leadership styles so that constant improvement is a daily routine. Upon completion you will have the tools and the knowledge necessary to make change a part of your company culture.

This course can be applied to the Organizational Development Certificate.

Who Should Attend

  • Training and Development Managers
  • Managers and Supervisors
  • New or Experienced Trainers
  • HR Professionals
  • Consultants

Benefits and Learning Outcomes

  • Identify and understand the need for change in any organization
  • Develop communication and leadership skills needed for change
  • Understand continuous improvement, the struggles and the benefits

Course Outline/Topics

Day 1

8:30am – 12:00pm

  • Understanding Culture and How It Affects Change
  • Company Values and Core Competencies
  • Society’s Need for Something New and Improved

12:00pm – 12:30pm

  • Lunch

 12:30pm – 4:30pm

  • Why Change is Difficult
  • What To Look For, and How to Identify Waste in Any Organization

Day 2

8:30am – 12:00pm

  • Individualizing Your Communication Style
  • Communication By Design
  • Understanding Conflict and How to Make it Productive

12:00pm – 12:30pm

  • Lunch

12:30pm – 4:30pm

  • Leadership Skills
  • Leading Others Through Change Using the OCAI Model

Sessions include a morning and afternoon 15 min. break.


Lunch and snacks are provided each day. Discounted parking is also available for those who park in the adjacent Grand Avenue parking structure.

All sessions are Face-to-Face unless otherwise noted.

Tue.-Wed., Oct. 27-28


Location: UWM School of Continuing Education

Instructor: Annalee Kruger


$525 if you register by Tue., Oct. 13.
$545 if you register after Tue., Oct. 13.

CEUs: 1.4

Enrollment Limit: 25

Program Number: 7710-8232

Note: Approved for 14 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute

Registration Deadline: Tue., Oct. 20

Register Now