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Business Coach Approach

Employee engagement is one of the toughest issues facing today’s employers, as they struggle to maintain the talent and knowledge base necessary for competing in the global market. Gain an understanding of the Business Coach Approach to managing in order to empower employees and create an environment of open communication and collaboration. Apply the behavioral models on the job immediately to reap organizational success.

This course can be applied to the following certificates:
Emerging Leaders Certificate
Organizational Development Certificate

Who Should Attend

Managers and individuals who are seeking innovative ways to increase employee engagement, performance and communication in order to achieve organizational success.

Benefits and Learning Outcomes

  • Set the climate and build the relationships for a successful coaching experience (trust, respect, valuing contributions and open communication)
  • Develop a coaching model that works best for you
  • Define your personal management values and goals

Course Outline/Topics

  1. Overview
  2. The Coach Approach
    A) Housekeeping/Ground Rules
    B) What is coaching?
    C) Organizational Health
    D) Employee Engagement
    E) Coaching Impact
    F) Management Styles
    G) Organization
    H) Personal Awareness
    I) Coach Approach Process and Steps
    J) Key Steps
    K) Questioning
    L) Language of Coaching
    M) Acknowledging
    N) Strategizing
    O) Smart Goals
    P) The Five “E” Coach Approach
    Q) Coaching Opportunities
    R) Success Stories
    S) References/Resources

All sessions are Face-to-Face unless otherwise noted.

Tue.-Wed., Oct. 11-12


Location: UWM School of Continuing Education

Instructor: Darcy Luoma


$845 if you register by Tue., Sept. 27.
$895 if you register after Tue., Sept. 27.

CEUs: 1.4

Enrollment Limit: 30

Program Number: 5050-9396

Registration Deadline: Tue., Oct. 11

Register Now