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Business Coach Approach

Employee engagement is one of the toughest issues facing today’s employers, as they struggle to maintain the talent and knowledge base necessary for competing in the global market. In this course, you gain an understanding of the Business Coach Approach in order to empower employees and create an environment of open communication and collaboration. You leave with techniques and a behavioral model that you can immediately apply on the job to reap organizational success.

This course can be applied to the following certificates:
Emerging Leaders Certificate
Organizational Development Certificate


Darcy  Luoma

Darcy Luoma

Darcy Luoma is an executive coach and organizational development consultant specializing in creating high-performing people and teams. She is a Master Certified Coach with the International Coach Federation and a Board Certified Coach. In 2012, Darcy was thrilled to be ... read more

Who Should Attend

Managers and individuals who are seeking innovative ways to increase employee engagement, performance and communication in order to achieve organizational success.

Benefits and Learning Outcomes

  • Learn the core principles of coaching as an effective management style
  • Understand how to use a coaching management approach to create a healthy organization and positive culture
  • Develop your coaching skills by expanding your range from “expert” to coach, which reduces your workload and makes you more effective with less effort.
  • Create a coaching plan that you can immediately implement in your workplace.

Course Outline/Topics

  • Coaching overview and why coaching
  • Wheel of coaching skills
  • Skill development: designing the alliance, empowering questions, active listening, breaking resistance, strategizing, accountability, champion, and acknowledge
  • Demo coaching
  • The coach approach
  • Integrating coaching into the workplace
  • Your personal coaching plan
  • Tag team/sandbox coaching
  • Forward the action
  • Coaching resources


Program fee includes morning and afternoon refreshments,  networking breaks, lunches, instructional material, and discounted parking.


"Excellent course, I had no idea I was mentoring instead of coaching my employees. There is a wealth of knowledge that I will take away from this course."  —  Student, 2016

"There were many impactful exercises throughout the class that helped anchor the principles we were learning. The coaching sessions were by far the biggest learning opportunity!"  —  Student, 2016

All sessions are Face-to-Face unless otherwise noted.

Wed.-Thu., Mar. 8-9


Location: UWM School of Continuing Education

Instructor: Darcy Luoma

Fee: $895

CEUs: 1.4

Enrollment Limit: 30

Program Number: 5050-9644

Registration Deadline: Wed., Mar. 8

Register Now