Advanced Mediation: Finding Resolution
Empathy and good communication skills are essential in the mediation process. However, they are often not enough. People come to mediation to reach results. Learn what the mediator can do to guide participants toward a resoultion. We will shed light on how the mediator can help them reach their goals without becoming involved in the outcome. And examine what actions of the mediator are likely to meet with resistance. Join us for a practical discussion about reaching positive results in mediation.
Benefits and Learning Outcomes
- Identify the two opposing forces present in every group and how mediators tame them
- Understand resistance and impasse as important steps in the process
- Learn and practice simple questions that help people gain insight and make decisions
Dates and locations to be announced.