Business Communication Certificate

Effective communication skills are imperative as organizations become more complex and global. Companies are looking for employees who have solid communication skills that can help them succeed in a complex business environment.

Learn how to produce clear, concise and powerful written messages, develop techniques to deliver an engaging presentation, improve your listening skills and more. Professional instructors with real-world experience provide up-to-date knowledge in small group sessions.

Earn a Professional Certificate in Business Communication from Wisconsin’s premier public, urban university. Increase your skills, earning potential and value in the workplace.

Who Should Attend

Business professionals looking to improve communication skills and develop organizational communication plans. HR professionals looking to gain skills for coaching and mentoring managers who communicate with staff.

Benefits and Learning Outcomes

  • Improve written, verbal and interpersonal communication skills
  • Understand the importance and components of a strategic communication plan
  • Learn how to effectively collaborate with customers and employees
  • Present a professional image to clients and colleagues
  • Adapt communication style to improve active listening
  • Apply techniques for managing difficult conversations
  • Overcome perceptual and communication barriers
  • Gain skills and an understanding of emotional intelligence in the workplace

Curriculum Requirements

Earn the certificate by completing 5 core courses and 2 elective courses within 3 years.