Getting Help

The ResNet office is located in Sandburg C280 inside of the computer lab on the second floor.

ResNet Support

The ResNet staff are here to help with:

  • Network issues within the Residence Halls
  • Connecting a device to the Residence Halls network

The ResNet office does not support any devices connecting to the Residence Hall network.  In order to get support for those devices, you can call our help desk at (414) 229-4606.

 
Email ResNet staff off hours or if you can’t make it to the Sandburg office
 
414-229-7337
Call the ResNet Office (8:00 a.m. – 4:30 p.m. – Monday- Friday)
 
Walk in
ResNet Office Hours Sandburg Hall C280, 8:00 a.m. – 4:30 p.m.

 


UWM Help Desk

The UWM Help Desk is here to help you with such things as:

  • Lab computers and kiosks
  • Campus Wireless network access (ProwlNET or UWM Wi-Fi)
  • Office 365 – email and calendar
  • Desire2Learn (D2L) – Learning Management System (LMS)
  • PAWS – Student Administration System
  • Lab printing
 
This page will show you if there is scheduled maintenance taking place or if there are campus-wide issues.
 
Email during out of support hours
 
414-229-4040
Call the UWM Help Desk (7:00 a.m. – midnight, 7 days/week)
 
Fill out the UWM Help Desk Request form
 
Walk in
UWM Help Desk Office Hours Bolton Hall 225,  8:00 a.m. – 5:00 p.m. (Fall/Spring semesters when classes are in session)

Computer Repairs

If / when you experience problems with your computer, you have several options.  Choose the option that best fits your needs and budget.

The UWM TechRepair shop is authorized to work on both Dell and Apple products.  Check out their site for location, hours and fees.

Milwaukee PC is located close to UWM on Farwell, and is a locally-owned business.  There are also many Best Buy stores in Milwaukee which are able to service your computer with their Geek Squad service.  Take a look at their sites for more information, locations, and fees.