A Group Account, sometimes referred to as a Group PantherLINK account, was a legacy solution for one owner sharing a mailbox with a group of people. People had to log into the group account to access the email. With the migration to Office 365, the functionality of sharing a mailbox goes to Shared Mailboxes. Now when people request Group Accounts, a term still being used, we change the conversation to the concept of Shared Mailboxes. Group accounts that existed before the migration, were migrated into Office 365 Shared Mailboxes.
You may request a new Shared Mailbox via this form.