Frequently Asked Questions

Below is a list with questions that are frequently asked by both parents and students.

Parents & Student FAQ

It is becoming more and more popular for residents to have their own computer, but at least 5% do not. Each building has computers available for student use. There are also numerous other computer labs all over campus. For the student whose major constantly requires long papers, or the student who frequently works with complex designing (marketing, architecture, engineering, or computer science), a personal computer is a great benefit. If you would like to “try out” owning a computer, consider renting a laptop from the library.

You will not receive a paper bill in the mail.  Your online billing statement is available from the Finance Section of your PAWS Student Center page.  You can print your statement or save it as file.

Your online billing statement reflects outstanding PAWS charges, due dates, Anticipated Financial Aid and the estimated balance due.  Use this as a guide to estimate how much out of pocket monies will be needed to pay the balance due.

The credit agreement you signed electronically before registering for classes is the only form associated with the Installment Payment Plan.  You do not need to complete another form.

On August 1, 60% of your first semester housing and meal plan charges are due, with the remaining 40% due on September 2. While financial aid will not disburse by August 1, University Housing can take your financial aid award into account at the time the first payment is due. If the student wishes to have financial aid considered in lieu of an August 1 payment out of pocket, the following must be completed:

  • The student must complete the FAFSA (Free Application for Federal Student Aid).
  • The student must have a valid financial aid award from UWM Financial Aid.
  • The student must have accepted the financial aid award in PAWS.uwm.edu.
  • The aid award must be large enough to cover the August 1 charges.

If any steps are incomplete or result in insufficient aid, the student will be expected to pay the difference for the housing and meal plan charges out-of-pocket. Please contact University Housing for further explanation.

If you have been assigned to a residence hall room, your charges will post on or around July 15. You can determine how much your housing and meal plan charges will be prior to that by viewing the University Housing pricing guide which is found on the University Housing website, https://sa.uwm.edu/housing/.

Every UWM student receives a Milwaukee County Bus U-Pass, which for most is sufficient for their around town needs. Most students who live in University Housing use our University Housing shuttle system (24/7 service), walk or ride a bike. Parking on campus is limited and expensive, so most students who have cars are those who have off-campus jobs, an internship or teaching semester, or some other personal need not served by the bus. Visit the Parking & Transit website for more information about parking and how to get around town.

Most homeowners insurance covers personal belongings of a child while away at school, but check your policy to be certain. If not, renters insurance is available. For health insurance, most family plans cover a child until they are out of school. If this is not the case, contact the Norris Health Center for ideas about coverage. The Contract Guidebook discusses your and our liabilities for belongings and damage.

If you are a returning contract holder, you can benefit from participating in returner self-assignment to select your own room. Returners tend to select single-occupancy rooms for their second year in University Housing. There are a limited number of singles within our facilities. For those who have never had to share a room, it is a great experience, helping them prepare for future apartments sharing and more permanent relationships. Encourage your student to make the most of this new experience sharing a room.

If your financial aid award does not show up as anticipated aid, you are expected to pay the room and meal plan charges that are due on August 1. For tuition purposes, to prevent a Late Payment Fee and to be eligible for the Installment Payment Plan, you must pay any charges on your PAWS account that are past due from prior terms, plus at least $100 by September 2. Please contact the Bursar Office (tuition & fees) or University Housing (room & meal plan) for further explanation.

Please contact the Bursar Office or visit the Bursar Office website.

University Housing:
Phone:  (414) 229-4065
Email:   university-housing@uwm.edu
Web:     http://www.universityhousing.uwm.edu

Bursar Office: 
Phone:  (414) 229-4914
Email:   bursar@uwm.edu 
Web:     http://www.bfs.uwm.edu/DEPTS/AcctsRec.HTM

Financial Aid:
Phone:  (414) 229-4541
Email:   finaid@uwm.edu
Web:     http://www4.uwm.edu/financialaid/

As a part of living on-campus, Residence Life also helps to teach valuable life skills such as communication and conflict mediation. We encourage residents to work out their own problems, just like you would encourage your children to work out their problems with a sibling. If they haven’t already talked to their roommate, encourage that. If they are uncomfortable going it alone, have them approach their RA or Residence Life Coordinator. Those staff members are specifically trained to help sort out typical roommate problems and can help them achieve a win-win solution to their disagreements.

On the first Monday in August, University Housing will begin to un-assign students from their current room assignment if they have not paid the prepayment/deposit and a percentage of the fall room and meal plan charges due by August 1. If a student becomes unassigned, and subsequently pays the required amounts, University Housing will work to re-assign the student based on vacancies at the time of re-assignment. University Housing cannot guarantee your room type preferences, due to re-assignment. Please feel free to contact University Housing for further explanation.

As long as you will receive a minimum of $100 in Fall financial aid, your eligible Fall 2014 charges will transfer to the Installment Payment Plan. Your financial aid must appear on your PAWS account as anticipated aid; actual disbursement begins August 23. Approximately September 3, outstanding eligible tuition, fees, room, and meal plan balances, will transfer to the Installment Payment Plan. The charges on the installment plan will then reflect the two new due dates.

Click on the building name to find a page of room layouts and dimensions: Cambridge Commons,  Kenilworth Square Apartments,  Purin Hall,  RiverView Residence Hall, and Sandburg Hall.

New for 2014-2015, UWM will no longer cancel your classes for non-payment.  However, to prevent a Late Payment Fee and to be eligible for the Installment Payment Plan, you must pay any charges that are past due from prior terms, plus at least $100 toward Fall 2014 charges by September 2.  (Note: PAWS payments apply to the oldest charges first on your account.)

To avoid (a) having your University Housing contract canceled for non-payment, or (b) the risk of being un-assigned from your room assignment, you must pay 60% of the Fall charges that are due for your room and meal plan by the August 1 due date.

Please contact the Bursar Office (tuition and fees) or University Housing (room and meal plans) for further explanation.

This is confusing for many.  However, even before charges are posted, you have enough tools and numbers available to have a general answer to this question. You should add your housing and tuition charges (look up tuition charges on the Bursar website until the actual are reflected on your PAWS account). Then subtract the financial aid you have been awarded for the semester; make sure you are only subtracting one semesters worth of aid. If the result is a positive number, you will need additional funds to pay your bill in full. Keep in mind this does not take into consideration books or other indirect costs you may incur. For assistance with this issue (budgeting), please visit the link on the Financial Aid Department website titled Estimated Cost of Attendance in the Financial Aid Basics section (coa.uwm.edu). If you determine you need additional financial assistance, you are encouraged to consider a PLUS Loan or a Private Alternative Educational Loan (please apply for the amount needed for the entire year). Details on these programs are found at loans.uwm.edu. The annual Financial Aid Handbook is required reading for all financial aid recipients and includes additional guidance.

 

If you have registered for classes, you will see tuition charges added approximately July 25. You can determine how much your tuition charges will be prior to that by consulting the Bursar Office website and looking for Fall Tuition Information.

Contact the Service Desk of the building your student resides in and ask them to leave a message for your student. Frequently, students spend a lot of time away from their rooms at activities, as well as studying across campus. If they don’t return your call in a timely manner, ask to speak with the Security Staff. The security staff will work with the on-call Residence Life staff member, to determine the appropriate next step to attempt to reach your student. If you have an imminent concern for your student, please share that with the Security Staff when you talk to them. A full list of Service Desk numbers can be found here.

Besides our staff, trained in assisting students to adjust, the Norris Student Health Center has a wide variety of health education and support groups focusing on topics such as alcohol use and abuse, eating disorders, smoking cessation, and many other wellness topics. Suggest that your student talk to their RA, their Residence Life Coordinator, or go directly to the Health Center to make an appointment with one of their counselors.