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Priya Nambisan, PhD

Associate Professor, Chair


Post Doctoral Fellow Center for Health Enhancement Support Systems (CHESS); University of Wisconsin-Madison 2006
Ph D Marketing Communication & Digital Technologies; Rensselaer Polytechnic Institute 2005
MS Nutrition Science Department of Public Health, Food Studies & Nutrition; David B. Falk College of Sport and Human Dynamics, Syracuse University 1997
M.Sc. & B.Sc. Public Health and Extension Education University of Kerala 1993

Speaker Topics

  • Social Media and Health
  • Electronic Medical Records Adoption in U.S Healthcare Industry
  • Patient engagement and value co-creation in healthcare
  • Health Communication – patient-physician communication & technology mediated communication
  • Personal Health Records & Consumer Health Informatics

Interests & Expertise

Priya Nambisan’s research falls at the intersection of several important and emerging themes in health care:

  • Meeting the needs of informed and actively participating health care consumers which implies the relevance of information seeking, communication and information science.
  • Health care organizations that interact with one another and with their customers which implies the relevance of health services research, health care administration, marketing communication, organizational research and knowledge management.
  • The development and use of new health information technologies which implies the relevance of technology management, information systems, human computer interaction and usability research.

Nambisan pursues highly inter-disciplinary research that draws on these different fields.

Her work has been published in premier journals, such as the Journal of the American Medical Informatics Association (JAMIA), Health Care Management Review (HCMR), MIT Sloan Management Review (SMR), Journal of Business Research (JBR), Online Journal of Public Health Informatics (OJPHI) and the Interactive Journal of Medical Research (iJMR).

Selected Publications

Kapoor, A., & Nambisan, P. (2016, November). Self-management apps for breast cancer survivors: Applying clinical terminology standards for personal decision support.
Nambisan, P., Gustafson, D. H., Hawkins, R., & Pingree, S. (2016, November). Social support and responsiveness in online patient communities: impact on service quality perceptions. Health Expectations, 19, 87-97.
Lien, N., & Nambisan, P. (2016, November). Supporting and Engaging Women Veterans through Social Media: Informational vs. Emotional Support for Health Issues.
Rastegar-Mojarad, M., Liu, H., & Nambisan, P. (2016, June). Using Social Media Data to Identify Potential Candidates for Drug Repurposing: A Feasibility Study. JMIR Research Protocols, 5(2), e121.
Nambisan, P. (2015, November). Entrepreneurial mindset of the healthcare workforce: Meeting the needs of the emerging healthcare market place. Proceedings of the United States Association for Small Business Entrepreneurs (USASBE) conference.
Nambisan, P., Luo, X., Kapoor, A., Patrick, T. B., & Cisler, R. A. (2015). Social media, big data and public health informatics: Ruminating behavior of depression revealed through twitter. Proceedings of the HICSS -48 (Hawaii International Conference on System Sciences) conference.
Nambisan, P., & Nambisan, S. (2014). Opportunities and challenges for women entrepreneurs in healthcare it: An exploratory study. Accepted at the 2014 Diana International Research Conference.
Nambisan, P., Lamkin, D., & DeLong, C. (2014). Feasibility, benefits and challenges of using telemonitoring for the aging with Developmental Disabilities (DD): An exploratory study Online. Online Journal of Public Health Informatics, 6(20).
Nambisan, P., Kreps, G. L., & Polit, S. (2013). Understanding Electronic Medical Record Adoption in the United States: Communication and Sociocultural Perspectives. Interactive Journal of Medical Research (iJMR), 2(1), e5.
Nambisan, P., Kreps, G. L., & Polit, S. (2013). A systems approach to understanding hit adoption: A multi-theoretic and multi-level analysis. Interactive Journal of Medical Research, 2(1), e5.
Nambisan, P., & Watt, J. H. (2011). Managing customer experience in online communities. Journal of Business Research, 64(8), 889-895.
Nambisan, P. (2011). Evaluating patient experience in online health communities: Implications for healthcare organizations. Health Care Management Review, 36(2), 124-133.
Nambisan, P. (2011). Health information seeking and social support in online health communities: Impact on patients’ perceived empathy. Journal of the American Medical Informatics Association, 18(3), 298-304.
Nambisan, P. (2010). Virtual public health emergency preparedness program: An evaluation of user experience with the technological environment. Online Journal of Public Health Informatics, 2(3).

Recent Funded Grants

Engaging Citizens in Co-Creation in Public Services: Lessons Learned and Best Practices>

Role: Co-Principal Investigator
Agency: IBM Center for the Business of Government

Honors & Awards

Participant (2005) Organizational Communication Doctoral Consortium, ICA.
Dissertation based work selected (2005, October) American Medical Informatics Association (AMIA) Annual Doctoral Consortium.
Graduate Student Fellowship (2004) School of Humanities and Social Sciences, RPI.
Fellow (2003) Annual Summer Graduate WebShop.
Graduate Teaching Assistantship (2003) RPI.
Graduate Research Assistantship (2002) RPI.
Graduate Teaching Assistantship (2001) RPI.
William W. Allen Scholarship (1996) College of Human Development, Syracuse University.
Graduate Tuition Scholarship (1995) College of Human Development, Syracuse University.