Graduate School Information Technology and Analysis

The Office of Information Technology and Analysis provides IT support to the Graduate School.


Reserve Equipment

What equipment will you need?

Webcam: For use with Skype, Google Hangout,
WebEx, GoToMeeting, etc.
Speaker Phone
Digital Voice Recorder

Additional Instruction

When and where will you need it?

Contact Information

Request Toner

Contact Information

Desktop Support

Please describe the problem you are having, being as specific as possible. Include the exact text of any error messages you receive. If applicable, please include:
  • Steps you were going through when the problem occurred
  • URL of Web page that you were using
  • How often you experience this problem
  • When this problem started occurring
  • Any recent changes made to your computer
  • Software in which you are experiencing the issue

Contact Information

Website Change

Please copy and paste the URL of the web page directly from the address bar.

What is the incorrect information needing change.

What is the correct information to change to, or new information to add.

You can upload an image, PDF, or Microsoft Word Doc of the web page and requested changes if needed.

Contact Information

Time Off Request

Software Policy

Prohibited Software Any software that is not directly related to you performing your job at UWM is to be considered prohibited. The installation of software other than the software that the Systems department approves can cause your computer to not function correctly. Any unauthorized software that a systems staff member finds installed on your computer may be uninstalled with out any notice. Good examples of prohibited software are Webshots and other 3rd party screensavers, Gator, and any third party games.

Supported Software Software that is supported by the Systems staff is limited to the software that is installed by the Systems department prior to you receiving your computer and any software that has been cleared with the Systems department prior to its installation. Any software that is installed without the approval of a member of the Systems staff will not be supported. If you have software that is job related that needs to be installed on your computer just request assistance from the Systems helpdesk. Someone from the Systems staff will then assist you with installing the software on your computer.

Purchasing Software If there is work related software that you wish to acquire, please consult with the Systems department. The Systems department will check to ensure that the software will be compatible with your computer and existing systems. For those within the Graduate School, the Systems department will then arrange to purchase the software and coordinate it’s installation with the user. For the other departments on the Graduate School network, after confirming compatibility with Systems arrange to have the software installed upon its arrival.

Software Licensing Installing software on your work computer that you’ve purchased for use on your home PC not only creates potential support problems for the Systems department, it might also create licensing problems, and could very well be illegal to do so.

General Contact Information

Office: Mitchell 243
E-mail: gsor‐
Phone: (414) 229-5449
Fax: (414) 229-2328

Information Technology & Analysis Directory

J. Shane Dunlap
IT Director

Riley Hale
Technical Resources Manager

David Combs
Web Application Programmer

Steven Hunt
IT Support Technician

Peter Hansen