Service Requests

Please report urgent matters & building emergencies by phone:

Weekdays

7 a.m. – 3:30 p.m.

(414) 229-4742

(414) 229-2691

Nights & Weekends

3:30 p.m. – 7 a.m.

(414) 229-4652

(414) 229-9911

Non Emergency Building Requests

All work requests for general building issues (e.g. clogged toilet, broken lock, temperature issue) should be submitted through the iServiceDesk button, below.

Questions can be directed to the Work Order Center:
(414) 229-4742
(414) 229-2691
servicerequest@uwm.edu

University Housing

University Housing residents can submit general work requests (e.g. loft builds, pest problems, clogged toilet, broken lock) through the University Housing request form.

Notice about building temperatures: In accordance with Governor Jim Doyle’s Executive Order 132 dated November 21, 2005, the Department of Administration issued guidelines related to temperature, humidity, hours of operation and other variables that affect energy usage. The main focus of the regulations is thermostat settings, which will be 68 degrees in the winter (60 degrees during unoccupied hours) and 76 degrees in the summer. The regulations also require that room lights and office equipment be turned off when not in use and prohibits the use of space heaters and fans.

Permitted Requestor Form & Related Information

Staff needing to make key requests and/or view work order charges in webTMA need to be approved by their Divisional Finance Officer (DFO) as a permitted requestor.  The form linked below needs to be filled out by both parties and emailed to both mcliman3@uwm.edu and servicerequest@uwm.edu.  Questions about the form and/or process can also be directed to these email addresses.

webTMA Permitted Requester Form

DFO List

Submit Service Request

Requests for work should be submitted through the webTMA request portal. The request portal is designed to provide a user-friendly mechanism to report facility issues and interact with the Facility Services Department.

Login Information

Key Requests can be completed by authenticating with your webTMA login.

  • Service Requests and Chargeable Work Order Requests DO NOT require a login.
  • Please note that your ePantherID and password are NOT the login credentials for webTMA. If you have a webTMA login and have forgotten your password, please contact the Work Order Center.
  • In order to have an webTMA login set up, your DFO must approve your access. Please have your UBR fill out the DFO Permitted Requestors form and email it to:
Work Order Center
USRB-136
414-229-4742
servicerequest@uwm.edu
Adam McLimans
USRB-136C
414-251-8904
mcliman3@uwm.edu

 

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