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Kathryn Fonner

Associate Professor
 (414) 229-5744
 Merrill Hall 228

Education

PhD, Communication Studies, Northwestern University
MA, Communication Studies, Northwestern University
BS, Communication Studies, Northwestern University

Research Interests

My research focuses on the changing nature of the workplace, with an emphasis on examining how technological advances, changing economic and workplace conditions, and globalization affect employee communication and associated outcomes. My most recent projects have investigated the comparative work experiences of teleworking versus office-based employees, as well as the strategies home-based teleworkers use to manage the work-home boundary. I am also interested in examining the changing nature of the relationship between customers and service providers.

Courses Taught

Commun 298/698 – Internship in Communication
Commun 310 – Communication in Organizations
Commun 323 – Communication in Groups and Teams
Commun 710 – Managerial Communication
Commun 810 – Studies of Communication in Organizations
Commun 860 – The Changing Nature of Work

Recent Publications

Fonner, K. L. Communication and telework. Berger, C. R., & Roloff, M. E. (Eds.). International encyclopedia for interpersonal communication.
Fonner, K. L. Communication among coworkers. Berger, C. R., & Roloff, M. E. (Eds.). International encyclopedia for interpersonal communication.
Fonner, K. L. Working together by working apart. Cases in organizational and managerial communication: Stretching boundaries.
Fonner, K. L., & Staache, L. C. (2012). Teleworkers’ boundary management: Temporal, spatial, and expectation-setting strategies. Long, S. D. (Ed.). Virtual work and human interaction research: Qualitative and quantitative approaches, 31-58. IGI Global.
Fonner, K. L., & Stache, L. C. (2012). All in a day’s work, at home: Teleworkers’ management of micro role transitions and the work-home boundary. New Technology, Work, and Employment, 27(3), 242-257.
Fonner, K. L., & Roloff, M. E. (2010). Why teleworkers are more satisfied than are office-based workers: When less contact is beneficial. Journal of Applied Communication Research, 38(4), 336-361.
Fonner, K. L., & Timmerman, C. E. (2009). Organizational newc(ust)omers: Applying organizational newcomer assimilation concepts to customer information seeking and service outcomes. Management Communication Quarterly, 23(2), 244-271.